Good morning,
Thank you so much for taking the time to leave a review. I'm glad to hear that you found our website easy to use, and that you were able to get everything you needed. We're always looking to improve, so if there is any way we can get to five stars, please don't hesitate to let us know!
0
Podjeli
MH
Mr Christopher Hainey
Provjerio Feefo
5 years ago
Što Mr Christopher Hainey misli o društvu Brooks Braithwaite:
Over the moon with the service
Ciaran
Brooks Braithwaite
5 years ago
Good afternoon, thank you for taking the time to leave a review, I'm glad that you had a positive experience with us, we are always striving to provide the best customer service we possibly can, so it's great to hear that it's paying off. If there is anything else that you need, please don't hesitate to get in touch by calling 0345 070 1064, between Monday - Friday, 09:00 - 17:15.
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Podjeli
MS
Miss Sophie Smalley
Provjerio Feefo
5 years ago
Što Miss Sophie Smalley misli o društvu Brooks Braithwaite:
Good service will continue payments
Good for money
Ciaran
Brooks Braithwaite
5 years ago
Good afternoon, thank you for taking the time to leave a review, I'm glad that you had a positive experience with us, we are always striving to provide the best customer service we possibly can, so it's great to hear that it's paying off. If there is anything else that you need, please don't hesitate to get in touch by calling 0345 070 1064, between Monday - Friday, 09:00 - 17:15.
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Podjeli
MR
Mrs Sharon Robinson
Provjerio Feefo
5 years ago
Što Mrs Sharon Robinson misli o društvu Brooks Braithwaite:
Yesu
Very to the point quick and proffesional
Ciaran
Brooks Braithwaite
5 years ago
Good afternoon, thank you for taking the time to leave a review, I'm glad that you had a positive experience with us, we are always striving to provide the best customer service we possibly can, so it's great to hear that it's paying off. If there is anything else that you need, please don't hesitate to get in touch by calling 0345 070 1064, between Monday - Friday, 09:00 - 17:15.
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Podjeli
Potrošač od povjerenja
Provjerio Feefo
5 years ago
Very good service
Very helpful and easy to complete process. Immediate cover.
Ciaran
Brooks Braithwaite
5 years ago
Good afternoon, thank you for taking the time to leave a review, I'm glad that you had a positive experience with us, we are always striving to provide the best customer service we possibly can, so it's great to hear that it's paying off. If there is anything else that you need, please don't hesitate to get in touch by calling 0345 070 1064, between Monday - Friday, 09:00 - 17:15.
0
Podjeli
Potrošač od povjerenja
Provjerio Feefo
5 years ago
Tried to claim for business interruption due to loss of business because of COVID. spoke to a lovely lady who took down all the details but then heard absolutely nothing only to find out on the...
Pročitajte više
Hayley
Brooks Braithwaite
5 years ago
Hi there,
We are sorry to hear that you are unhappy that we were unable to assist you with loss of business due to Covid.
Our Business Interruption cover specifically relates to Buildings damage. Some examples of the Buildings damage BI cover we offer are; fire, lightning, explosion, storm. In the event of damage to buildings by these causes that leads to a prevention of access of the building we will be able to look at a claim.
If you feel this section of cover no longer meets your needs we can remove this free of charge or, if you would like to discuss this with us in further detail please call us on 0345 070 1064.
Kind Regards,
The Petplan Sanctuary Claims team.
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Podjeli
MN
Mr Paul Nelson
Provjerio Feefo
TD90BD
5 years ago
Učitane fotografije i videozapisi
Pogledaj sve fotografije i videozapise (5)
Što Mr Paul Nelson misli o društvu Brooks Braithwaite:
Yes it's good cover
Very good for my needs
Ciaran
Brooks Braithwaite
5 years ago
Good afternoon, thank you for taking the time to leave a review, I'm glad that you had a positive experience with us, we are always striving to provide the best customer service we possibly can, so it's great to hear that it's paying off. If there is anything else that you need, please don't hesitate to get in touch by calling 0345 070 1064, between Monday - Friday, 09:00 - 17:15.
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Podjeli
MA
Mrs S E Aston
Provjerio Feefo
5 years ago
Što Mrs S E Aston misli o društvu Brooks Braithwaite:
no
Absolutely fabulous. They have helped right the way through the pandemic, changing our numbers and helping tremendously with our cashflow
I would recommend any time
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Podjeli
Potrošač od povjerenja
Provjerio Feefo
5 years ago
Yes it was
The score would have been 5 ⭐️ 🌟🌟🌟🌟 however it took me several attempts to get through by phone and on 2 occasions I held on for almost half an hour but still didn’t get through.
Ciaran
Brooks Braithwaite
5 years ago
Good afternoon, thank you for taking the time to leave a review, I'm glad that you had a positive experience with us, we do apologies for how long you had to wait to get through to us. we are always striving to provide the best customer service we possibly can. If there is anything else that you need, please don't hesitate to get in touch by calling 0345 070 1064, between Monday - Friday, 09:00 - 17:15.
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Podjeli
MD
Mrs Margaret Dixon
Provjerio Feefo
5 years ago
Što Mrs Margaret Dixon misli o društvu Brooks Braithwaite:
Poor customer service
Emailed several times. One reply only received asking for information which I sent then heard nothing.
Luis
Brooks Braithwaite
5 years ago
Hi Margaret, Thank you for your feedback. I'm sorry that we were unable to respond to your second email as quickly as our first response, busy periods can slow our response times, but we are glad to see we were able to answer your query when we spoke to you on the phone. If there is anything else that you need, please don't hesitate to get in touch by calling 0345 070 1064, between Monday - Friday, 09:00 - 17:15.
Providing quality insurance cover for a wide range of pet businesses including dog walkers, pet sitters, groomers, kennels and catteries. Covers a wide range of species including dogs, cats and small mammals. Brooks Braithwaite are animal-risk management specialists, please contact us to discuss your insurance needs.
Našim neovisnim nagradama najboljim brendovima odajemo priznanje za korisničku podršku. O pobjednicima odlučujemo na temelju ocjena koje dobiju od svojih kupaca.
Neovisno prikupljamo povratne informacije u ime brendova koji surađuju s nama. Pristup našoj platformi imaju samo provjereni kupci, pa tako možete biti sigurni da čitate recenzije stvarnih korisnika.
Samo korisnici s dokazom o kupnji mogu ostaviti recenziju na stranici Feefo. To osiguravamo obraćajući se kupcima odmah nakon obavljene transakcije.
Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.
Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.
Providing quality insurance cover for a wide range of pet businesses including dog walkers, pet sitters, groomers, kennels and catteries. Covers a wide range of species including dogs, cats and small mammals. Brooks Braithwaite are animal-risk management specialists, please contact us to discuss your insurance needs.