Kako se recenzije na stranici Feefo prikupljaju?

Neovisno prikupljamo povratne informacije u ime brendova koji surađuju s nama. Pristup našoj platformi imaju samo provjereni kupci, pa tako možete biti sigurni da čitate recenzije stvarnih korisnika.

Tko može ostaviti recenziju na stranici Feefo?

Samo korisnici s dokazom o kupnji mogu ostaviti recenziju na stranici Feefo. To osiguravamo obraćajući se kupcima odmah nakon obavljene transakcije.

Kako provjeravamo recenzije?

Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.

Kako se odnosimo prema lažnim recenzijama?

Feefo onemogućava ostavljanje lažnih recenzija poticanjem samo provjerenih kupaca k davanju povratnih informacija.

Recenzije za Bikmo

Prikaz 3,419 recenzije/a

Alan Turner

Provjerio Feefo

3 years ago

Što Alan Turner misli o društvu Bikmo:

Very happy

Tom

Bikmo

3 years ago

Thanks for your review. We hope we keep you feeling this way during your time with Bikmo!

Datum kupovine: 15/09/2023

MARK TOMKINSON

Provjerio Feefo

3 years ago

Što MARK TOMKINSON misli o društvu Bikmo:

Don't bother.

A calculated freebee con

James Marsh

Bikmo

3 years ago

Hi Mark, We provide 14 days free cover on new bike purchases. Once the free cover period is coming to an end, we'll provide you with a quote to extend cover past the 14 day free period. You're only required to provide your payment details if you decide to proceed with a full Bikmo policy. Please contact the CX team if you'd like to discuss your policy in more detail, we'll be happy to answer any queries or discuss any concerns you may have. Email: support@bikmo.com Tel: 01244 470337 Thank you

Datum kupovine: 03/08/2023

Potrošač od povjerenja

Provjerio Feefo

3 years ago

A flexibility of an instant cover

The option of the trial insurance period offers not only a convenience of the arrangement, but foremost the comfort of the immediate enjoyment of the purchase made.

James Marsh

Bikmo

3 years ago

Congratulations on your new bike, and thank you for the excellent feedback! Ride safe.

Datum kupovine: 09/04/2023

Potrošač od povjerenja

Provjerio Feefo

3 years ago

Clear & easy to sign up

Eay to sign up, clear details of cover and any restrictions

Tom

Bikmo

3 years ago

Thanks for providing your feedback!

Datum kupovine: 13/09/2023

Peter Harvey

Provjerio Feefo

3 years ago

Što Peter Harvey misli o društvu Bikmo:

Fairly straightforward

James Marsh

Bikmo

3 years ago

Thank you for insuring with Bikmo, Peter. Ride safe.

Datum kupovine: 11/09/2023

Sophie Kesteven

Provjerio Feefo

3 years ago

Što Sophie Kesteven misli o društvu Bikmo:

Immediately helpful - no faff!

I wish I could remember the person's name - they were so helpful, lovely, and immediately helpful. No faff!

James Marsh

Bikmo

3 years ago

Thank you for the excellent feedback, Sophie. You were supported by Steve Jones in our Customer Experience team, I'll be sure to pass your kind words onto him. Ride safe.

Datum kupovine: 07/09/2023

Gerhard Holischka

Provjerio Feefo

Hallein

3 years ago

Što Gerhard Holischka misli o društvu Bikmo:

Im Vorfeld haben wir abgestimmt, ob unsere Fahrradscchlösser von Bilmo akzeptiert werden. Abschluss der Versicherung für unsere Räder war einfach und wir hoffen, daß wir nie die Versicherung in...

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Alex D.

Bikmo

3 years ago

Hallo Gerhard, vielen Dank für deine Bewertung! Es freut uns, dass wir dir ein gutes Gefühl geben können. Wir wünschen dir weiterhin viel Spaß beim Biken!

Datum kupovine: 24/07/2023

Potrošač od povjerenja

Provjerio Feefo

3 years ago

Excellent

Comprehensive level of insurance cover for my new E bike with affordable monthly payments

Tom

Bikmo

3 years ago

Thanks for taking the time out to provide your review so far. Ride safe!

Datum kupovine: 20/07/2023

David

Provjerio Feefo

Skipton

3 years ago

Što David misli o društvu Bikmo:

Quick and efficient service with a fast response to my question.

Tom

Bikmo

3 years ago

Thanks for providing your feedback!

Datum kupovine: 30/08/2023

Bikmo Rider

3 years ago

Što Bikmo Rider misli o društvu Bikmo:

The absolute worst customer service I have ever encountered.

The absolute worst customer service I have ever encountered. After overcharging me, and months of emails back and forth, Bikmo finally agreed to credit me the amount over charged. 5 months later I am...

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James Marsh

Bikmo

2 years ago

Hi Adam, We sincerely apologise for the delay in us reaching a resolution for your payment / refund errors. I'm pleased that we have since been able to resolve this for you you, and that a full investigation into the circumstances surrounding the errors has been carried out. The service you received was certainly not up to the usual high standard we strive to achieve, and we are very sorry for this. Additional training and processes have now been put in place to avoid anything similar from happening again. Ride safe, Team Bikmo

Datum kupovine: 04/06/2019

Niste primili poruku s pozivom za ostavljanje recenzije?

Feefo Trusted Service Awards

Našim neovisnim nagradama najboljim brendovima odajemo priznanje za korisničku podršku. O pobjednicima odlučujemo na temelju ocjena koje dobiju od svojih kupaca.

Što su nagrade Trusted Service Awards?

Zašto vjerovati recenzijama na stranici Feefo?

Saznajte više o tvrtki Feefo

Bikmo Recenzije

Kako se recenzije na stranici Feefo prikupljaju?

Tko može ostaviti recenziju na stranici Feefo?

Kako provjeravamo recenzije?

Kako se odnosimo prema lažnim recenzijama?