Društvo Big Cat Travel Insurance više nije aktivan korisnik stranice Feefo
Prikaz 620 recenzije/a
DM
David Murdoch
Provjerio Feefo
3 years ago
Što David Murdoch misli o društvu Big Cat Travel Insurance:
First class insurance for best price
0
Podjeli
GM
Gregory May
Provjerio Feefo
3 years ago
Što Gregory May misli o društvu Big Cat Travel Insurance:
Quick , informative and knew there stuff
Quickly answered the phone , knew what they were talking about and had the producing needed
0
Podjeli
JB
John Beddoes
Provjerio Feefo
3 years ago
Što John Beddoes misli o društvu Big Cat Travel Insurance:
Unbelievably slow claims resolution, still waiting!
Actually not very fair star rating.
Big Cat has been great in all my dealings with you. But, I unfortunately had to put in a medical claim last year in February and I’m still waiting for it to be...
Pročitajte više
Big Cat Travel Insurance
Big Cat Travel Insurance
3 years ago
Hi there,
Many thanks for your recent feedback.
As confirmed in the review above, a delay in the processing of this claim was caused due to the lack of a signed GP letter which was required. This has since been obtained by the Insured and passed over to the claims team so that the claim can be finalised. We are working with the client and the claims team to ensure that this is processed without further delay.
We have also reached out to the client and explained exactly how our medical emergency assistance service works (which is provided by Allianz) and advised that if they were to have any issues with that process, to contact us for assistance.
Big Cat Travel Insurance
0
Podjeli
SW
Simon Weeks
Provjerio Feefo
3 years ago
Što Simon Weeks misli o društvu Big Cat Travel Insurance:
Great Activity Cover Options
The activity cover options is excellent and ideal for our trip. I also had a very efficient experience with their customer service team. Of course the most important thing with an insurer is the...
Pročitajte više
0
Podjeli
Potrošač od povjerenja
Provjerio Feefo
3 years ago
You have a good product but your website didn't function properly so I could only read the particular items covered with difficulty and to pay, I had to call the office.
0
Podjeli
DM
Doug Mortimer
Provjerio Feefo
Scotland
3 years ago
Što Doug Mortimer misli o društvu Big Cat Travel Insurance:
Very helpful and informed whilst dealing with my enquiry
The representative answered my questions clearly and was pleasant, efficient and knowledgeable
1
Podjeli
Potrošač od povjerenja
Provjerio Feefo
3 years ago
Easy to contact , all questions answered promptly, good communication
Excellent, quick , good customer communication.
0
Podjeli
Potrošač od povjerenja
Provjerio Feefo
3 years ago
Reliable and flexible cover
Easy web access to cover backed by major world insurance player
0
Podjeli
Potrošač od povjerenja
Provjerio Feefo
3 years ago
Not sure, just give them a call!
Really helpful! on checking the online holiday insurance I had a specific activity of a 6 day horse trail riding. I phoned up to check I would have the right policy, this was really easy to sort and...
Neovisno prikupljamo povratne informacije u ime brendova koji surađuju s nama. Pristup našoj platformi imaju samo provjereni kupci, pa tako možete biti sigurni da čitate recenzije stvarnih korisnika.
Samo korisnici s dokazom o kupnji mogu ostaviti recenziju na stranici Feefo. To osiguravamo obraćajući se kupcima odmah nakon obavljene transakcije.
Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.
Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.
