We were told when we ordered the bed we would be given a time slot for the delivery no information given it took until 11 am to get through to place to find out the time slot
Stephen Vokins
Big Brand Beds
6 years ago
Thank you for your comments. I'm sorry that there was an issue with making contact with the delivery time slot.
Brilliant service, kept up to date all the way through from the order to the delivery. Loved the fact that they offered to take your old bed away for free which not many other bed shops offer so I...
Very good service. Questions answered and the whole purchase was made very easy. Buying beds without ever seeing them is always going to be a big risk, but they are brand that has been around for a...
Mattress was fine...absolutely no problems but the delivery service was not good. I received a text message to say when it would be delivered but they did not turn up and no further communication. ...
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Stephen Vokins
Big Brand Beds
7 years ago
Thank you for your feedback. I'm sorry you experienced a delay in the delivery. We will look into this as there is no excuse for not keeping the customer informed.
Neovisno prikupljamo povratne informacije u ime brendova koji surađuju s nama. Pristup našoj platformi imaju samo provjereni kupci, pa tako možete biti sigurni da čitate recenzije stvarnih korisnika.
Samo korisnici s dokazom o kupnji mogu ostaviti recenziju na stranici Feefo. To osiguravamo obraćajući se kupcima odmah nakon obavljene transakcije.
Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.
Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.
