Customer service was so dreadful. Firstly the bed I ordered was not available. I went ahead with the suggested bed.
Then the removal and assembly services I had paid for were not available. I...
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Stephen Vokins
Big Brand Beds
5 years ago
Thank you for taking the time to leave a review for our company. I'm sorry you feel let down by us. Unfortunately you ordered a bed that our website stated was out of stock and a disposal service, which again as per our website is not a service available with orders for these beds. I'm sorry the delivery didn't turn up when we hoped it would. The bed was with Tuffnells on time however once they have the order delays to deliveries are sadly beyond our control. Please pass on our apologies to your father.
Recenzije proizvoda
Datum kupovine: 02/04/2021
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Provjerio Feefo
5 years ago
Excellent product and service. No problems at all. I would recommend and I would buy from again.
Ordered a new bed for next day delivery and it arrived bang on time the next day. Great communication keeping me updated until it actually arrived. Bed was easy to put together and would highly...
My first purchase with this company. I am really pleased! It was exactly as expected. It was delivered with care and well packed. Good value and a very good quality too!
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