Kako se recenzije na stranici Feefo prikupljaju?

Neovisno prikupljamo povratne informacije u ime brendova koji surađuju s nama. Pristup našoj platformi imaju samo provjereni kupci, pa tako možete biti sigurni da čitate recenzije stvarnih korisnika.

Tko može ostaviti recenziju na stranici Feefo?

Samo korisnici s dokazom o kupnji mogu ostaviti recenziju na stranici Feefo. To osiguravamo obraćajući se kupcima odmah nakon obavljene transakcije.

Kako provjeravamo recenzije?

Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.

Kako se odnosimo prema lažnim recenzijama?

Feefo onemogućava ostavljanje lažnih recenzija poticanjem samo provjerenih kupaca k davanju povratnih informacija.

AXA Insurance Recenzije | Recenzije službe za korisnike za {{merchantUrl}} | Feefo

Prikaz 298,783 recenzije/a

Dinah Bates

Provjerio Feefo

Wiltshire

1 year ago

Što Dinah Bates misli o društvu AXA Insurance:

Good value and easy to deal with.

To be fair I only have experience of buying the insurance as I have not having a claim but they are very good value and efficient.

Adam

AXA Insurance

1 year ago

Hi there, Dinah. Thank you for taking some time to leave us your feedback. It's great to hear that you've had a positive experience when taking out a policy with us, finding the it efficient and good value. Best wishes, Adam, AXA Customer Service Team.

Melvyn Collier

Provjerio Feefo

Hayle

1 year ago

Što Melvyn Collier misli o društvu AXA Insurance:

Actually DOWN in price!

What a nice surprise, when my house insurance actually went down this year, when everything else is going up it was very refreshing.

Adam

AXA Insurance

1 year ago

Hi there, Melvyn. Thank you for taking the time to leave us your on your experience. It's so nice to see that you've renewed with us for another year and that your renewal price has went down this year. If you need any help in the future, feel free to get in touch. Best wishes, Adam, AXA Customer Service Team.

MICHEAL CURTIS

Provjerio Feefo

Fareham

1 year ago

Što MICHEAL CURTIS misli o društvu AXA Insurance:

Good service, but need to better advertise phone nimber

I had a specific insurance requirement and Axa were extremely helpful. But it was a challenge to actually find an appropriate phone number rather than having to deal with AI or FAQs.

Adam

AXA Insurance

1 year ago

Hi there, Micheal. Thank you for taking the time to leave us your on your experience. It's great to hear that you received helpful service when contacting us but I'm sorry to hear that it was a challenge to find a contact number. Another option to find contact numbers for us are on your policy schedule document which can be found in the documents section of your online account. Best wishes, Adam, AXA Customer Service Team.

Potrošač od povjerenja

Provjerio Feefo

1 year ago

l paid for my car move house now l had to pay another £110 discussing l live in a lovely village

Gary

AXA Insurance

1 year ago

Hello and thanks for taking the time to get in touch. Sorry to see you've seen an increase when you've moved house. We do take into account a lot of information and it may be that there is a higher risk of a claim being made and the average cost could be higher at the new area. We'll do all we can to offer you a competitive quote when your renewal is due. Take care Gary AXA Customer Service Team

Christine Hoare

Provjerio Feefo

1 year ago

Što Christine Hoare misli o društvu AXA Insurance:

Perfect

Gary

AXA Insurance

1 year ago

Hello Christine, I'm pleased to see you found your recent renewal was perfect. Have a great day, Gary AXA Customer Service Team

Potrošač od povjerenja

Provjerio Feefo

1 year ago

Polite and helpful.

Gary

AXA Insurance

1 year ago

Hello and thanks for renewing your policy with us again. It's great to see you found us to be polite and helpful when you were in touch. Best wishes, Gary AXA Customer Service Team

Potrošač od povjerenja

Provjerio Feefo

1 year ago

The service is fantastic. I have no complaints with that. It only issue I have is other companies were charging me less but this year so I wasn’t well recovering from heart attack had stents put so...

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Gary

AXA Insurance

1 year ago

Hello and thanks for getting in touch. Sorry to see you've been unwell and I hope you're well on the way to a full recovery. I hope we can be more competitive for you next time around. Take care, Gary AXA Customer Service Team

Potrošač od povjerenja

Provjerio Feefo

1 year ago

Just be consistent and treat people fairly with regard to inflation etc.

Service good, I prefer a stable rather than wildly fluctuating quote which can occur after initial year. Unjustifiable increases cause me to start shopping around.

Jasmin

AXA Insurance

1 year ago

Hi there, thanks for taking the time to leave us a review, We're really glad you're happy with your policy renewal. Please don't hesitate to reach out if there's anything else we can help with! Best wishes, Jasmin AXA Customer Service Team

Potrošač od povjerenja

Provjerio Feefo

1 year ago

Good.

Sean

AXA Insurance

1 year ago

Good morning, Thanks for leaving your lovely 5-star review for us here at AXA. It's great to hear you're happy with the service you've received! Enjoy your day 😊 Sean AXA Customer Service Team

Potrošač od povjerenja

Provjerio Feefo

1 year ago

As hoped for

Efficient effective - and economic considering the level of cover -

Kimberley Morgan

AXA Insurance

1 year ago

Hello, Thanks so much for taking the time to leave us such positive feedback! This feedback helps us to improve the products & services that we offer, so we really appreciate your input. Thanks for choosing us this year! Have a good day and please get in touch anytime you need us. Best wishes, Kim AXA Customer Service Team

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