Service was faultless, arrived quickly and in lovely packaging.
Recenzije proizvoda
Astrid & Miyu
Astrid and Miyu
10 years ago
Thank you for your feedback and sorry to hear that your items have broken. Please email us at customercare@astridandmiyu.com with your details and we would be happy to send you a replacement.
We take all of our customers feedback very seriously and I can assure you that the materials used are of high quality and we are constantly improving our designs.
Kind Regards,
Astrid & Miyu
Compte tenu des bons commentaires sur ce site et des prix pratiqués je m'attendais à une meilleure qualité. Le bijou est beau mais...
Astrid & Miyu
Astrid and Miyu
10 years ago
Bonjour Mélanie,
Nous sommes désolés d'apprendre que vous êtes déçue par nos services.
Nous prenons toutes vos remarques en compte afin de pouvoir améliorer nos services.
Bonne journée !
Cordialement,
Customer Care Team
Astrid & Miyu
Recenzije proizvoda
Učitane fotografije i videozapisi
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Astrid & Miyu
Astrid and Miyu
10 years ago
Bonjour Mélanie,
Nous prenons en compte vos critiques afin de pouvoir améliorer nos services.
Compte tenu de la situation nous serions ravies d'échanger gratuitement votre bague et vous offrir un bon d'achat de £5 pour le désagrément causé.
Pour cela contactez nous via notre service relation clients en utilisant le mail suivant :
customercare@astridandmiyu.com
Cordialement,
Customer Care Team
Astrid & Miyu
Thank you for your feedback and sorry to hear that your necklace has broken. Please email us at customercare@astriandmiyu.com with your details and we would be happy to send you a replacement. Simply attach an image of the broken necklace for our reference. Kind Regards, Astrid & Miyu.
Thank you for your feedback, and very sorry to hear that your ring has broken. We would like to offer you a replacement for your broken ring. Please email us your details at customercare@astridandmiyu.com so we can arrange a replacement for you.
Kind Regards, Astrid & Miyu
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Samo korisnici s dokazom o kupnji mogu ostaviti recenziju na stranici Feefo. To osiguravamo obraćajući se kupcima odmah nakon obavljene transakcije.
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Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.