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Avis sur Pure Collection | Avis sur le service client de https://www.feefo.com/reviews/www-purecollection-com | Feefo

Afficher tous les 12,071 commentaires

Client de confiance

13 days ago

Date d'achat : 11/06/2025

Good style

Excellent

WoolOvers CS

Pure Collection

2 days ago

Good morning, Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Jason. Customer services.

Avis sur des produits

Client de confiance

13 days ago

Date d'achat : 11/06/2025

Disappointed

I have usually found Pure's customer service to be good, sadly not on this occasion.

WoolOvers CS

Pure Collection

2 days ago

Good morning, Thank you for your review, we are sorry you were not happy with the service you received on this occasion, we hope we can assist you again soon. Kind regards, Jason. Customer services.

Avis sur des produits

WoolOvers CS

Pure Collection

2 days ago

Good morning, Thank you for your feedback, we are sorry for the delay with your order, we can see there was an issue with the courier, and we have refunded you in full, you should have received this refund by now, we are sorry for the issue and the inconvenience caused, we appreciate you taking the time to leave your review. Kind regards, Jason. Customer services.

Client de confiance

13 days ago

Date d'achat : 11/06/2025

Never disappointed

Really good, didn’t have to long away. Fit and quality looks perfect. I haven’t worn it yet as it’s a holiday buy. I’m sure it’s going to have lots of wear. Never disappointed with Pure.

WoolOvers CS

Pure Collection

2 days ago

Good morning, Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope you have a great holiday, and we hope we can assist you again soon. Kind regards, Jason. Customer services.

Nidhal

London

14 days ago

Date d'achat : 02/06/2025

Ce que Nidhal a dit à propos de Pure Collection:

Very satisfactory.

Very good, delivery time could be quicker.

WoolOvers CS

Pure Collection

2 days ago

Good morning Nidhal, Thank you for your 4-star review, we hope we can assist you again soon. Kind regards, Jason. Customer services.

Avis sur des produits

Client de confiance

14 days ago

Date d'achat : 10/06/2025

comfy summer t-shirt

product came speedily and is just what I wanted

WoolOvers CS

Pure Collection

2 days ago

Good morning, Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Jason. Customer services.

Avis sur des produits

Client de confiance

14 days ago

Date d'achat : 03/06/2025

It was excellent

WoolOvers CS

Pure Collection

2 days ago

Good morning, Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Jason. Customer services.

Client de confiance

15 days ago

Date d'achat : 09/06/2025

Happy customer

Delivered on time

WoolOvers CS

Pure Collection

2 days ago

Good morning, Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Jason. Customer services.

Avis sur des produits

Client de confiance

15 days ago

Date d'achat : 09/06/2025

Delivery was fine.

WoolOvers CS

Pure Collection

15 days ago

Good afternoon, Thank you for your 4-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Jason. Customer services.

Avis sur des produits

Moya

Belfast

15 days ago

Date d'achat : 09/06/2025

Ce que Moya a dit à propos de Pure Collection:

Great purchase and excellent fit too.

Happy with service as I’m kept informed of the delivery and other information. Professional company and highly recommend ed. Thank you

WoolOvers CS

Pure Collection

15 days ago

Good afternoon Moya, Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Jason. Customer services.

Avis sur des produits

Client de confiance

15 days ago

Date d'achat : 09/06/2025

Perfect

No problem ordering

WoolOvers CS

Pure Collection

15 days ago

Good afternoon, Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Jason. Customer services.

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À propos de Pure Collection

Since our beginning in 2002 Pure Collection has become one of the largest direct and online retailers of cashmere in the world. As a company, we work exclusively with our goat herders to ensure superb quality at a price that’s fair and right. Cashmere has always remained at the heart of everything we do as we were the first brand to achieve 100% sustainable cashmere production.

Tout lire

RH15 9NB

Woolovers House, Victoria Gardens, Burgess Hill, West Sussex, RH15 9NB, United Kingdom

Assistance à la clientèle

Feefo Trusted Service Awards

Nos prix indépendants récompensent les meilleures marques en matière de service à la clientèle. Les gagnants sont désignés sur la base des avis qu’ils reçoivent de leurs clients.

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Pure Collection Commentaires

Premium Cotton Trouser(85) commentaires en plus sur ce produitVoir le site Internet du produitFabric and colour good, tailoring fair.

Premium Cotton Trouser(85) commentaires en plus sur ce produitVoir le site Internet du produitI would dearly love to recommend these but they have not arrived. They were scheduled for delivery a week ago. Despite one email and two phone calls to Pure I’m still waiting.

Luxury Linen Jersey Vest(95) commentaires en plus sur ce produitVoir le site Internet du produitBeautiful design, luxurious fabric and flexible use.

Mens Stripe Pima Cotton Socks(3) commentaires en plus sur ce produitVoir le site Internet du produitSoft, stretchy and colourful. Very comfortable to wear.

Super Soft Cotton T Shirt(21) commentaires en plus sur ce produitVoir le site Internet du produitA really comfortable t-shirt (I have it on right now!) - the short sleeves are not too short and I love the colour - just disappointed that it's the only colour available.

Lace Sleeve Detail Tee(8) commentaires en plus sur ce produitVoir le site Internet du produitVery pretty top which fitted perfectly. The crochet sleeves lifted it from being ordinary.

Cashmere Short Edge To Edge Cardigan(4) commentaires en plus sur ce produitVoir le site Internet du produitNormally I don't buy Poetry cashmere cardigans as they are only 2 ply but I did buy the short edge one for the evening in the summer. Like it very much

Tailored Ankle Length Trouser(44) commentaires en plus sur ce produitVoir le site Internet du produitSo pleased with my trousers! Fantastic cut and fit as described. Material of a high quality and so comfortable to wear. Highly recommended Always pleased with Pure brand. Thank you

Cashmere Crew Neck Top(28) commentaires en plus sur ce produitVoir le site Internet du produitPerfect colour and fit

Comment les avis de Feefo sont-ils recueillis ?

Qui peut laisser un avis sur Feefo ?

Comment vérifions-nous les avis ?

Comment traitons-nous les faux avis ?