I booked a flight and my confirmation email said "Your ticket is not yet confirmed. We…
I booked a flight and my confirmation email said "Your ticket is not yet confirmed. We are confirming it with the airline and will update your online itinerary within 24 hours.". Yet 48 hours later,...
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Wotif Australia
Wotif
11 years ago
Thanks for your feedback and apologies for the error. It sounds like you may have experienced a system glitch with your online itinerary. We have passed on your feedback for investigation. To confirm that your booking was successful, please get in contact with our customer support team at https://www.wotif.com/service/ so we can assist.
0
Partager
Client de confiance
11 years ago
Easy to book, but actually worked out more expensive than us booking direct with the…
Easy to book, but actually worked out more expensive than us booking direct with the hotel.
Wotif Australia
Wotif
11 years ago
Thanks for your feedback. When you book with Wotif you can take advantage of our Hotel and Package Price Promise, to ensure you get the lowest possible price for your trip. For more information just visit www.wotif.com/promo/new.
0
Partager
Client de confiance
11 years ago
Firstly the place was old well used.
Secondly the jug was not usable due to be…
Firstly the place was old well used.
Secondly the jug was not usable due to be completely engroathed with mould unusable totally.
Thirdly the bed had springs coming through the top of the mattress...
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Wotif Australia
Wotif
11 years ago
Thanks for your feedback. We’re really sorry to hear your hotel stay didn’t live up to your expectations. We’d really appreciate it if you could leave a hotel review, as this feedback is really valuable for other travellers when selecting a hotel for their next trip.
To leave a hotel review, simply visit the link below to view your online itinerary and select ‘Review Your Hotel’ on the right hand side (note you’ll need your itinerary number and email address to view your online itinerary).
Find itinerary online: https://www.wotif.com/user/finditin
If you need to escalate the issues you faced, please get in touch with us via https://www.wotif.com/service/ and our customer support team will investigate further.
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Partager
Client de confiance
11 years ago
Straightforward easy and quick
0
Partager
Client de confiance
11 years ago
Great service, easy to use, excellent choice of hotels. Highly recommended.
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Partager
Client de confiance
11 years ago
new web sight no where near as good as old one
new web sight harder to…
new web sight no where near as good as old one
new web sight harder to see different hotels,takes longer to
find hotel,and see all prices
Wotif Australia
Wotif
11 years ago
Thanks for your feedback.
While we know you miss our old way of displaying hotels, our new design brings many new features and great deals that we were previously unable to offer to our customers. We really hope you’ll give our new design another go. If you’d like more information, please visit http://www.wotif.com/promo/new. For assistance booking online, just visit https://www.wotif.com/service/.
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Partager
Client de confiance
11 years ago
Worked well. gave good options.
0
Partager
Client de confiance
11 years ago
Good service.
0
Partager
Client de confiance
11 years ago
Good experience
0
Partager
Client de confiance
11 years ago
Sorry, but I don't like the changes - to have a summary page where you…
Sorry, but I don't like the changes - to have a summary page where you could see a significant number of accommodation options worked for me.. You could identify the ones on special and see at a...
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Wotif Australia
Wotif
11 years ago
Thanks for your feedback on our new site. The new design brings many new features and great deals that we were previously unable to offer. While we know it feels different, we’re confident that our customers will enjoy the new benefits on offer. If you’d like more information, please visit http://www.wotif.com/promo/new.
Wotif is Australia’s favourite online travel destination offering a world of choice with accommodation, flights and packages. If you need help with your booking, chat now to our Virtual Agent
Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.
Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.
Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.
Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.
Wotif is Australia’s favourite online travel destination offering a world of choice with accommodation, flights and packages. If you need help with your booking, chat now to our Virtual Agent