Wotif Commentaires

Thanks for your feedback. We’re really sorry to hear your hotel stay didn’t live up to your expectations. We’d really appreciate it if you could leave a hotel review, as this feedback is really valuable for other travellers when selecting a hotel for their next trip. To leave a hotel review, simply visit the link below to view your online itinerary and select ‘Review Your Hotel’ on the right hand side (note you’ll need your itinerary number and email address to view your online itinerary). Find itinerary online: https://www.wotif.com/user/finditin If you need to escalate the issues you faced, please get in touch with us via https://www.wotif.com/service/ and our customer support team will investigate further.

Thanks for your feedback. We’re sorry to hear about your experience. When you book with Wotif you can take advantage of our Hotel and Package Price Promise, to ensure you get the lowest possible price for your trip. For more information just visit www.wotif.com/promo/new.

Thanks for your feedback. Unfortunately, we're governed by the hotels specific change and cancellation policies which are displayed on the hotel pages on our site. The change and cancellation policies are the hotel's policies and outside of our control. The rules and restrictions associated with non-refundable/non-cancellation room rates are usually strict given the competitive pricing for these rooms. Free Cancellation & Non-Refundable Rate Plans are standard practice for hotel bookings, and we try and make these as transparent as possible on our site. Apologies for any confusion.