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Avis sur WoolOvers | Avis sur le service client de https://www.feefo.com/reviews/wool-overs-uk | Feefo

HI

Hilary

Vérifié par Feefo

4 days ago

Ce que Hilary a dit à propos de WoolOvers:

If you buy several items knowing you might exchange or return some, I like the £2.50 return postage offer. Goods arrived promptly and well packed Also like the variety and pricing in clearance...

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Sarah

WoolOvers

4 days ago

Good Afternoon, Thank you for your 5-star review. We truly appreciate your feedback and are delighted to hear about your positive experience. We look forward to assisting you again in the future. Kind regards, Jackie Customer Services

Avis sur des produits

Date d'achat : 22/04/2026

0

KA

Kay

Vérifié par Feefo

4 days ago

Ce que Kay a dit à propos de WoolOvers:

Lovely Jumper!

Efficient and prompt.

Sarah

WoolOvers

4 days ago

Good Afternoon, Thank you for your 5-star review. We truly appreciate your feedback and are delighted to hear about your positive experience. We look forward to assisting you again in the future. Kind regards, Jackie Customer Services

Avis sur des produits

Date d'achat : 20/04/2026

0

SU

Susan

Vérifié par Feefo

4 days ago

Ce que Susan a dit à propos de WoolOvers:

Well-made garments

Orders arrive reasonably quickly - but I would prefer Royal Mail to Evri. And as always, would like more choices in colour ways for some styles.

Sarah

WoolOvers

4 days ago

Good Afternoon We are so grateful for your review. Thank you for sharing your thoughts with us, I will pass your comments on and we look forward to assisting you in the future. Kind regards Jackie Customer Services

Avis sur des produits

Date d'achat : 08/04/2026

0

YV

Yvonne

Vérifié par Feefo

4 days ago

Ce que Yvonne a dit à propos de WoolOvers:

Very Customer Orientated

Very customer orientated. Prompt service, good lines of communication, goods refunded promptly and emailed appropiately.

Sarah

WoolOvers

4 days ago

Good Afternoon, Thank you for your 5-star review. We truly appreciate your feedback and are delighted to hear about your positive experience. We look forward to assisting you again in the future. Kind regards, Jackie Customer Services

Avis sur des produits

Date d'achat : 22/04/2026

0

JA

Jackie

Vérifié par Feefo

4 days ago

Ce que Jackie a dit à propos de WoolOvers:

Excellent service and clothes

The site shows the garments as they truly look when opened and worn. There is a good range and I know which ones fit me as a rule. Delivery is quick and returns are easy. Also, I know when I might...

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Sarah

WoolOvers

4 days ago

Good Afternoon, Thank you for your 5-star review. We truly appreciate your feedback and are delighted to hear about your positive experience. We look forward to assisting you again in the future. Kind regards, Jackie Customer Services

Avis sur des produits

Date d'achat : 22/04/2026

0

Client de confiance

Vérifié par Feefo

4 days ago

Another great buy.

Great service. Arrives quickly. Always good quality and a good selection of styles.

Sarah

WoolOvers

4 days ago

Good Afternoon, Thank you for your 5-star review. We truly appreciate your feedback and are delighted to hear about your positive experience. We look forward to assisting you again in the future. Kind regards, Jackie Customer Services

Avis sur des produits

Date d'achat : 22/04/2026

0

Client de confiance

Vérifié par Feefo

4 days ago

Dreadful service have not received item since ordered in April having paid in full plus drluvery

Sarah

WoolOvers

4 days ago

Good Afternoon We are so grateful for your review. Thank you for sharing your thoughts with us, I will pass your comments on and we look forward to assisting you in the future. I am pleased to see the refund has gone through Kind regards Jackie Customer Services

Date d'achat : 08/04/2026

0

Client de confiance

Vérifié par Feefo

4 days ago

Reliable & eco-friendly

Great packaging and reliable delivery. Easy to contact by phone. Frequent discounts. Good quality products.

Sarah

WoolOvers

4 days ago

Good morning, Thank you for your 5-star review. We truly appreciate your feedback and are delighted to hear about your positive experience. We look forward to assisting you again in the future. Kind regards, Jackie Customer Services

Avis sur des produits

Date d'achat : 08/04/2026

0

Client de confiance

Vérifié par Feefo

4 days ago

Good service & products as usual

Time taken to receive my parcel was longer than it has ever been previously, but I wasn’t waiting for anything to wear immediately so that didn’t faze me. I wondered whether it was a problem with the...

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Sarah

WoolOvers

4 days ago

Good morning, Thank you for your feedback. Your order was placed on 21st April and delivered on 24th April, which falls within our standard delivery timeframe. However, I am sorry to hear that this did not meet your expectations. We appreciate your comments and will take them on board. We look forward to assisting you with any future orders. Kind regards, Jackie Customer Services

Avis sur des produits

Date d'achat : 22/04/2026

0

SA

Sarah

Vérifié par Feefo

GBR

4 days ago

Ce que Sarah a dit à propos de WoolOvers:

Unhappy with customer care service

I liked the catalogue and you have a good range of clothes. Very disappointed in your customer service refusing even to look at a faulty garment

Sarah

WoolOvers

4 days ago

Good Afternoon We appreciate you sharing your thoughts with us. I will make sure your comments are passed on, and we look forward to assisting you in the future. Kind regards, Jackie Customer Services

Avis sur des produits

Date d'achat : 08/04/2026

0

WoolOvers Commentaires

Woven Straw Sunhat(1) commentaires en plus sur ce produitVoir le site Internet du produitIve only tried this on not yet worn it out. I like the colour and the fit, also that it seems a bit out of the ordinary in a good way.

Woven PJ Bottom(24) commentaires en plus sur ce produitVoir le site Internet du produitSale bargain - good fit, lovely fabric (lighter than anticipated and colours more attractice than anticipated)

Patterned Edge To Edge Cardigan(1) commentaires en plus sur ce produitVoir le site Internet du produitIt didn't suit me

Chambray Culottes(24) commentaires en plus sur ce produitVoir le site Internet du produitThe colour and the fit - now need some sunny days!

Woven Revere Collar PJ Top(9) commentaires en plus sur ce produitVoir le site Internet du produitAs with PJ bottoms - nice fit, good colours, attractive light fabric

Cut Jacquard Short Sleeve Shirt(13) commentaires en plus sur ce produitVoir le site Internet du produitLike the colour and the style - not quite so much the price - think on the expensive side but pleased to own it as it is a nice length and goes well with some trousers I already have.

Cashmere & Merino V Neck Knitted Jumper(1,989) commentaires en plus sur ce produitVoir le site Internet du produitLovely soft wool in a vibrant colour. Keeps it's shape well and doesn't itch!

Cashmere & Merino V Neck Knitted Jumper(1,989) commentaires en plus sur ce produitVoir le site Internet du produitLovely soft wool. Kept it's shape well and doesn't itch. Great colour.

Embroidered Yoke Sweatshirt(2) commentaires en plus sur ce produitVoir le site Internet du produitFine garment but not for me. Just not suitable.

Purl Stitch Stripe Jumper(34) commentaires en plus sur ce produitVoir le site Internet du produitEverything

Notch Neck Long Sleeve Jersey Top(5) commentaires en plus sur ce produitVoir le site Internet du produitThe fabric is excellent, but the colour did not suit me and it was not a good fit on me.

Organic Cotton Relaxed Trouser(317) commentaires en plus sur ce produitVoir le site Internet du produitThe colour and the fit. Always good quality

Plated Cotton V Neck Jumper(5) commentaires en plus sur ce produitVoir le site Internet du produitThis jumper is practical and comfortable and washes well. The colour goes very well with blue jeans.

Lambswool Zip Thru Cardigan(1,410) commentaires en plus sur ce produitVoir le site Internet du produitThe colour. I didn’t like the feel of the wool it was very scratchy.

Pointelle Stitch Stripe Jumper(27) commentaires en plus sur ce produitVoir le site Internet du produitLoved the colour, the fit and the shape. I have also machine washed it (wool programme) and it came out fine

Frill Collar Cord Dress(18) commentaires en plus sur ce produitVoir le site Internet du produitSadly I just didn’t like this dress, it looked shapeless on me.

Comment les avis de Feefo sont-ils recueillis ?

Qui peut laisser un avis sur Feefo ?

Comment vérifions-nous les avis ?

Comment traitons-nous les faux avis ?