This store looks disorganized, dirty and dated.
The staff were not friendly or welcoming and the lady behind the counter seemed to be telling the person taking orders off in Chinese / Vietnamese...
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Guest Relations
Wokinabox
7 years ago
Thank you for giving us feedback, we’re really sorry to hear that your experience didn’t live up to expectations. At Wokinabox, we are committed to continuously improving we will most certainly pass this feedback on and we will ensure that more training is provide.
Kind regards,
The Wokinabox Team
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Partager
Client de confiance
7 years ago
Poor customer services unfriends staff
Guest Relations
Wokinabox
7 years ago
Thank you for giving us feedback, this is very important to us! We’re really sorry to hear that your experience didn’t live up to expectations. At Wokinabox, we are committed to continuously improving we will most certainly pass this feedback on and provide more training. If you would like to provide more details about your experience please email us at guestrelations@arconcepts.com.au.
Kind regards,
The Wokinabox Team
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Client de confiance
7 years ago
Good food but too small a venue to give better service.
Service was slow and seemed even longer with the hard cold seats to sit on while waiting.
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TC
Trusted Customer
7 years ago
Ce que Trusted Customer a dit à propos de Wokinabox:
Speed of service at this Wok in a Box is always lengthy
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Partager
TC
Trusted Customer
Canning Vale
7 years ago
Ce que Trusted Customer a dit à propos de Wokinabox:
New sauces are bland
Always great service at Wok in a Box!
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Partager
TC
Trusted Customer
7 years ago
Ce que Trusted Customer a dit à propos de Wokinabox:
Too slow. I ordered before other people and their meals were served before mine! Quite a long wait and not the usual friendly service.
Guest Relations
Wokinabox
7 years ago
Thanks for the feedback. We're sorry to hear about your experience and we'll certainly follow up with the team to ensure that every member of staff at Kurralta Park are on top of their training.
Kind regards,
The Wokinabox Team
TC
Trusted Customer
7 years ago
I think that since I took the time to provide feedback you should provide some kind of discount voucher or incentive.
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Partager
TC
Trusted Customer
7 years ago
Ce que Trusted Customer a dit à propos de Wokinabox:
Kurralta Park Wokinabox rocks!
I adore the crew at the Kurralta Park Shopping Centre Wokinabox, I've been going there for years and will continue to do so. They're so lovely to me every time I go there and I pretty much always...
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Trusted Customer
Glandore
7 years ago
Ce que Trusted Customer a dit à propos de Wokinabox:
Great Experiance
Great Customer Service, Always Seem To Be Happy, I’m Very Pleased
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TC
Trusted Customer
7 years ago
Ce que Trusted Customer a dit à propos de Wokinabox:
Good service, generous servings and freshly cooked
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Partager
TC
Trusted Customer
7 years ago
Ce que Trusted Customer a dit à propos de Wokinabox:
You can never fault the fantastic service supplied by May and Thu and the Duncraig store.
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Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.
