Whistles is a contemporary fashion brand, creating timeless pieces with an intelligent sense of design.
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avis au cours de l’année écoulée
WHISTLES n’est plus un client actif de Feefo
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TC
Trusted Customer
8 years ago
Ce que Trusted Customer a dit à propos de WHISTLES:
I cancelled my order and was told I would not be charged. The order came anyway and I was charged! Now awaiting refund. Inaccurate information from customer service
Cath Frisby
WHISTLES
8 years ago
Thank you very much for taking the time to give us feedback on your recent experience of shopping with Whistles. We are sorry that we were unable to fulfil your request to cancel your order on this occasion and if you would like to contact us directly at enquiries@whistles.co.uk we would be happy to look into your refund further for you.
TC
Trusted Customer
8 years ago
Thank you, problem resolved and money refunded promptly.
I ordered them online & was pleased that it was straightforward (except for issue with bank) They were delivered free of charge to my home very quickly. I would definitely buy from them again.
First experience of purchasing online from Whistles and a week on, courier has yet to deliver the item; tracking feedback stopped during the process and a phone call to Customer Service resulted in...
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Cath Frisby
WHISTLES
8 years ago
Thank you very much for your feedback and we are sorry to hear of the issue that you have experienced with your delivery on this occasion. I believe that you have spoken with one of my colleagues and they will contact you directly with an update.
Client de confiance
8 years ago
Making progress! Second Customer Service colleague promised to follow up then cut me off, third colleague promised to follow up and did not call back as promised but fourth colleague Victoria did follow up and did email with feedback. Well done! With luck the item might be tracked in the next 5 days. Aiming for far more stars to be given as will hopefully be well deserved.
Shiv Dewan
WHISTLES
8 years ago
We have now received an update from our courier company for your recent order and have emailed you directly to advise you on the next step.
Avis sur des produits
Haydn K
WHISTLES
8 years ago
Hi there,
Thank you for taking the time to leave us feedback and I am very sorry to hear that this is the service that you have received, this is not up to our usual standard at all and I will pass this onto the relative people to investigate to make sure this does not happen again in the future.
Assistants were fantastic. I am disabled and the two who served me both days were so helpful to even taking off my coat and cardigan which I can tell you is so difficult for me .I love the jacket and...
Whistles is a contemporary fashion brand, based in London.
A shopping destination for the busy, dynamic woman, we create timeless pieces with an intelligent sense of design. Collections are considered, wearable and yet distinct, with true seven days a week appeal, crafted to fit effortlessly into modern life.
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Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.
Whistles is a contemporary fashion brand, based in London.
A shopping destination for the busy, dynamic woman, we create timeless pieces with an intelligent sense of design. Collections are considered, wearable and yet distinct, with true seven days a week appeal, crafted to fit effortlessly into modern life.