Comment les avis de Feefo sont-ils recueillis ?

Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.

Qui peut laisser un avis sur Feefo ?

Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.

Comment vérifions-nous les avis ?

Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.

Comment traitons-nous les faux avis ?

Feefo empêche les gens de laisser de faux avis, car nous n’invitons que les acheteurs vérifiés à donner leur avis.

Avis sur WHISTLES

Client de confiance

8 years ago

Click and collect - perfect!

Quick and easy service to use. My item was dispatched earlier than I imagined and was ready to collect in time for Christmas.

Avis sur des produits

Date d'achat : 20/12/2017

0

Client de confiance

8 years ago

Quick and efficient delivery and returns process

Avis sur des produits

Date d'achat : 20/12/2017

0

TC

Trusted Customer

8 years ago

Ce que Trusted Customer a dit à propos de WHISTLES:

Poorly Packaged

Candles were poorly packed and one of the lids was broken once I opened this. Unfortunately this was just before Christmas so I wasn't able to get a replacement in time. The candle itself is...

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Shiv D.

WHISTLES

8 years ago

Hi Thomas,

Thank you for taking the time to provide us with your feedback. We're so sorry to hear that you received your order in this state. We will look into this further with our Logistic Team to ensure this doesn't happen again in the future.

Avis sur des produits

Date d'achat : 18/12/2017

0

TC

Trusted Customer

8 years ago

Ce que Trusted Customer a dit à propos de WHISTLES:

Not as they appear on website, more marbled effect and non returnable.

Shiv D.

WHISTLES

8 years ago

Hi Kim,

Thanks for your feedback, we'll certainly forward your feedback to our Design Team as this will help them on future projects.

Date d'achat : 26/11/2017

0

Client de confiance

8 years ago

Poor systems and process

Send an email to inform the customer when the product is in the store. Respond more swiftly to customers email enquiring where the product is. Respond to customers email querying the date at which...

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Shiv D.

WHISTLES

8 years ago

Hi there,

Thank you for providing us with your feedback. We will definitely look into this further with our relevant departments to ensure a better and improved service. If there's anything else we can do for you today, please do get in touch with us on 0330 363 3363 or enquiries@whistles.co.uk

Avis sur des produits

Date d'achat : 20/12/2017

0

Client de confiance

8 years ago

Good service but sizing has changed

As usual good service but I’ve found that the sizing has changed greatly. I’m usually a 12/m then I’ve had to order small (still too big). The cut on a dress I received the other day was terrible;...

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Shiv Dewan

WHISTLES

8 years ago

Thank you for providing us with your feedback. We will certainly make a note of this and forward this on to our Design Team. As such feedback will assist them with our future collection.

Avis sur des produits

Shiv Dewan

WHISTLES

8 years ago

Thanks for leaving us your feedback. Please do let us know if you'd perhaps like to try an alternative size and we'll be happy to source this for you. Just get in touch with us on enquiries@whistles.com

Client de confiance

8 years ago

I have tried another size and that’s too big as well. I’ve returned it as it doesn’t fit. I have the same style dress in about 4 other colours and never had a problem but the last 3 I’ve tried just don’t fit the same.

Haydn K

WHISTLES

8 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very sorry to hear that you are disappointed with the sizing of your new garment. I have passed this onto our technical team to review for the future as we want our sizing to be as accurate as it possibly can. I hope you were able to receive a swift refund and have found an alternative item. Kind regards.

Date d'achat : 20/12/2017

0

TC

Trusted Customer

Oxford

8 years ago

Ce que Trusted Customer a dit à propos de WHISTLES:

An all-round positive experience.

I ordered on line to be delivered to store. The order arrived quickly, I was notified immediately and the in-store staff were very friendly and helpful. I also liked the clothes I had ordered. A...

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Avis sur des produits

Date d'achat : 20/12/2017

0

TC

Trusted Customer

8 years ago

Ce que Trusted Customer a dit à propos de WHISTLES:

Excellent service again from Whistles!

Ordered online in the sale and the product arrived the following day!!! Was super impressed with the online and delivery service.

Avis sur des produits

Date d'achat : 20/12/2017

0

Client de confiance

8 years ago

Love my perfectly fitting very flattering jumper!

Excellent! Speedy delivery, fits perfectly, wish I’d bought the other colour too!

Avis sur des produits

Date d'achat : 20/12/2017

0

Client de confiance

8 years ago

Great service and lovely clothes

I always find Whistles reliable and quick. My husband was pleased with both the items, which arrived quickly and were good quality. Would definitely recommend and use again. Whistles are also great...

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Avis sur des produits

Date d'achat : 20/12/2017

0

WHISTLES Commentaires

Annie Sparkle KnitPlus d'avis sur ce produitVoir le site Internet du produitI have this in pink and love it so much I wanted the teal one too. It is so soft and I love the subtle sparkle. It is seasonal but I think this item is for life not just for Christmas!

Paige V Neck DressPlus d'avis sur ce produitVoir le site Internet du produitLovely dress, beautiful rich colour only let down by a fault in stitching and material around the arm.

Star Print DressPlus d'avis sur ce produitVoir le site Internet du produitPerfect fit, lovely fabric, will work well in winter and summer

Earl Of East Elementary CandlePlus d'avis sur ce produitVoir le site Internet du produitAmazing candle. Quality burn and classy aroma.

Elite Workout Stripe LeggingsPlus d'avis sur ce produitVoir le site Internet du produitThey are a good fit and comfortable to wear

Elite Multi-stripe Long VestPlus d'avis sur ce produitVoir le site Internet du produitGood fit and comfortable wear

Elite Multi-Stripe Bra TopPlus d'avis sur ce produitVoir le site Internet du produitGood fit and comfortable to wear. Unusual style and pattern to the straps

Donegal Cashmere BeaniePlus d'avis sur ce produitVoir le site Internet du produitToo big for my head - one size doesn’t fit all sadly

Donegal Cashmere ScarfPlus d'avis sur ce produitVoir le site Internet du produitLove this scarf, great colour and very warm

Josie Wheatsheaf Print DressPlus d'avis sur ce produitVoir le site Internet du produitFar too big - sizing has changed so much to the extent I’m wondering if they have a different and cheaper manufacturer

Boiled Wool Knit CardiganPlus d'avis sur ce produitVoir le site Internet du produitThe cardigan seems of good quality and I'm very pleased with the colour (a dark and versatile khaki) and style. The only slight caveat is that the medium size turns out to be a little on the large...Lire plus

Giraffe Print Emelia ShirtPlus d'avis sur ce produitVoir le site Internet du produitThe shirt is a nice colour (claret background) and it feels soft and hangs well. The size is perhaps a little generous, but as I have fairly wide shoulders, the rest can just hang and sort itself...Lire plus

Frill Bardot KnitPlus d'avis sur ce produitVoir le site Internet du produitLooks great. Nice fit but worn twice and not sure if the knit will hold up much!! Never had an issue with whistles quality before so not deterred.

Saddle Shoulder Cashmere KnitPlus d'avis sur ce produitVoir le site Internet du produitPerfect beginning to end. Love my very flattering perfectly fitting jumper!

Twill OvershirtPlus d'avis sur ce produitVoir le site Internet du produitIt was a present for my husband, who has worn it many times since. Fits well and looks great.

Snowflake SweaterPlus d'avis sur ce produitVoir le site Internet du produitThe best kind of xmas jumper. Looks suitably festive without being at all naff. Husband v pleased with it and it looks great.

Comment les avis de Feefo sont-ils recueillis ?

Qui peut laisser un avis sur Feefo ?

Comment vérifions-nous les avis ?

Comment traitons-nous les faux avis ?