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West Brom Building Society Commentaires

https://www.westbrom.co.uk/
Classé
Exceptionnel
Service
4.7
/5

5

4

3

2

1

5,039

772

115

75

99

6,100

avis au cours de l’année écoulée

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Client de confiance
11 months ago
Date d'achat : 26/07/2024
Very helpful
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Client de confiance
11 months ago
Date d'achat : 26/07/2024
Friendly, efficient service. I wish to retain the use of a passbook!
I recently invested in a one year ISA and at the same time I opened a deposit account with a passbook - one of the reasons I transferred to the West Bromwich. I found the manageress at my interview...

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Client de confiance
11 months ago
Date d'achat : 26/07/2024
Superb sevice
A member of staff came out to assist as there was a queue Always friendly, professional & excellent
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Client de confiance
11 months ago
Date d'achat : 27/07/2024
Very poor service.
Very slow. Failed to report progress (or rather lack of). Cost me money with their delays. Will not consider them again.
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Grace
West Brom Building Society
11 months ago
Thank you for taking the time to leave us feedback. I’m sorry that you’ve experienced delays. We would like to discuss this further with you, could you please call our Customer Care team on 0345 241 0607 or email CustomerCare@westbrom.co.uk. Thank you- Grace.
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Client de confiance
11 months ago
Date d'achat : 26/07/2024
Great experience
Extremely helpful staff who went above and beyond to help us sort out our accounts.
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Client de confiance
11 months ago
Date d'achat : 27/07/2024
Excellent, friendly and useful service
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Client de confiance
11 months ago
Date d'achat : 26/07/2024
Staff and service excellent
Excellent
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Client de confiance
11 months ago
Date d'achat : 27/07/2024
Isa
Adviser just wasn't interested when I wanted to invest in an isa
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Grace
West Brom Building Society
11 months ago
Thank you for providing feedback about your recent experience with us, and I apologise that it wasn’t up to our usual high standard. If you would still like to discuss ISA options, please contact our Savings team on 0345 241 3785. Thank you- Grace.
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Client de confiance
11 months ago
Date d'achat : 27/07/2024
Marvellous
The staff member was friendly and very knowledgeable. She recommended the perfect account . I came away from the branch feeling very impressed.
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Client de confiance
11 months ago
Date d'achat : 26/07/2024
Helpful
Brilliant
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À propos de West Brom Building Society
At the West Brom, we know solid futures don’t happen overnight. So, whether you’re looking to own your first home or have savings you can rely on, we’ll do everything we can to help you build the life you want – bit by bit. Our desire to do the right thing, not just the easy thing, has always been important to us, and working with Feefo to listen to what our customers have to say will help us to know how we're doing and where we could improve.
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0345 241 3785
Head Office, 2 Providence Place, West Bromwich, West Midlands, B70 8AF, United Kingdom
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À propos de West Brom Building Society
At the West Brom, we know solid futures don’t happen overnight. So, whether you’re looking to own your first home or have savings you can rely on, we’ll do everything we can to help you build the life you want – bit by bit. Our desire to do the right thing, not just the easy thing, has always been important to us, and working with Feefo to listen to what our customers have to say will help us to know how we're doing and where we could improve.