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West Brom Building Society Commentaires

https://www.westbrom.co.uk/
Classé
Exceptionnel
Service
4.7
/5

5

4

3

2

1

4,886

746

114

74

98

5,918

avis au cours de l’année écoulée

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Client de confiance
11 months ago
Date d'achat : 22/07/2024
Opening a new account
The service was excellent the cashier Kam was very friendly and dealt with my request efficiently. She gave me all the information I needed to be comfortable in opening a new account.
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Client de confiance
11 months ago
Date d'achat : 22/07/2024
Don’t use the West Brom.
Money was not transferred as arranged. This caused huge stress and complications in buying a property!!!! It has been received now but the neglect had a massive negative effect.
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Grace
West Brom Building Society
11 months ago
Thank you for your feedback. I'm sorry to hear about your recent experience, I will ensure your feedback is passed on to the relevant department - Grace.
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Client de confiance
11 months ago
Date d'achat : 22/07/2024
Always a friend face
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Client de confiance
11 months ago
Date d'achat : 22/07/2024
Very helpful staff over the phone and my query on both occasions was dealt with efficiently and with good humour and friendliness
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JS
John Sprigg
11 months ago
Date d'achat : 22/07/2024
Ce que John Sprigg a dit à propos de West Brom Building Society:
Excellent
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JC
John Carpenter
Shrewsbury
11 months ago
Date d'achat : 20/07/2024
Ce que John Carpenter a dit à propos de West Brom Building Society:
Excellent customer service.
The young lady who served me was very polite, friendly and efficient. She guided me through my transaction explaining why there were penalties, how much they would be, and how they would be...

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Client de confiance
11 months ago
Date d'achat : 19/07/2024
Excellent customer service. Can’t fault it
Although I had an issue as I phoned to cancel and the account was opened anyway. The service was excellent and quickly rectified.
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Client de confiance
11 months ago
Date d'achat : 17/07/2024
Excellent service.
Quick, efficient, knowledgeable, happy to give their time for you, None judgmental.
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Client de confiance
11 months ago
Date d'achat : 17/07/2024
WILL BE BACK ….
Very friendly, very patient, very informative. All with smiles.
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Client de confiance
11 months ago
Date d'achat : 20/07/2024
All I needed to know
Just Right
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À propos de West Brom Building Society
At the West Brom, we know solid futures don’t happen overnight. So, whether you’re looking to own your first home or have savings you can rely on, we’ll do everything we can to help you build the life you want – bit by bit. Our desire to do the right thing, not just the easy thing, has always been important to us, and working with Feefo to listen to what our customers have to say will help us to know how we're doing and where we could improve.
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0345 241 3785
Head Office, 2 Providence Place, West Bromwich, West Midlands, B70 8AF, United Kingdom
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À propos de West Brom Building Society
At the West Brom, we know solid futures don’t happen overnight. So, whether you’re looking to own your first home or have savings you can rely on, we’ll do everything we can to help you build the life you want – bit by bit. Our desire to do the right thing, not just the easy thing, has always been important to us, and working with Feefo to listen to what our customers have to say will help us to know how we're doing and where we could improve.