Comment les avis de Feefo sont-ils recueillis ?

Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.

Qui peut laisser un avis sur Feefo ?

Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.

Comment vérifions-nous les avis ?

Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.

Comment traitons-nous les faux avis ?

Feefo empêche les gens de laisser de faux avis, car nous n’invitons que les acheteurs vérifiés à donner leur avis.

Avis sur Wendy Wu Tours | Avis sur le service client de {{merchantUrl}} | Feefo

Afficher tous les 188 commentaires

JeffreyEverett

Vérifié par Feefo

22 days ago

Ce que JeffreyEverett a dit à propos de Wendy Wu Tours:

Our needs were considered and met

Amanda Bruno

Wendy Wu Tours

21 days ago

Dear Jeffrey, Thank you for your 5-star review. I am sure our team will appreciate your feedback. Looking forward to welcome you on the tour soon! Warm regards, Julia @ Customer Relations Wendy Wu Tours

Date d'achat : 19/06/2026

DiReynolds

Vérifié par Feefo

AUS

27 days ago

Ce que DiReynolds a dit à propos de Wendy Wu Tours:

Excellent service & follow up

Amanda Bruno

Wendy Wu Tours

26 days ago

Dear Customer, Thank you so much for your 5-star rating and kind review. I am sure our team will be thrilled to read your feedback. Looking forward to welcome you on our tour soon! Warm regards, Julia @ Customer Relations Wendy Wu Tours

Date d'achat : 18/06/2026

Paul Pellarini

Vérifié par Feefo

AUS

29 days ago

Ce que Paul Pellarini a dit à propos de Wendy Wu Tours:

Great Experience

Prompt, professional and helpful at every level. Will accommodate special requests and nothing is a problem for them. Very satisfied with the support I've received.

Amanda Bruno

Wendy Wu Tours

26 days ago

Dear Customer, Thank you for your wonderful review. Our team will be very pleased to hear your feedback. Looking forward to welcome you on the tour! Warm regards, Julia @ Customer Relations Wendy Wu Tours

Date d'achat : 28/05/2026

Client de confiance

Vérifié par Feefo

1 month ago

Malaysian Journey

Service has been good. Tour is at end of October, am looking forward to it. Petra was very helpful when we had queries

Amanda Bruno

Wendy Wu Tours

1 month ago

Dear Customer, Thank you very much for your lovely feedback. I am sure Petra will be happy to hear your comments. Warm regards, Julia @ Customer Relations Wendy Wu Tours

Date d'achat : 01/06/2026

Client de confiance

Vérifié par Feefo

1 month ago

Thorough and timely communication

Amanda Bruno

Wendy Wu Tours

1 month ago

Dear Customer, Thank you very much for your 5-star review. I am sure our team will be happy to hear your feedback. Looking forward to welcome you on our tour soon! Warm regards, Julia @ Customer Relations Wendy Wu Tours

Date d'achat : 17/06/2026

Lena

Vérifié par Feefo

AUS

1 month ago

Ce que Lena a dit à propos de Wendy Wu Tours:

Communication with Wendy Wu service agent

Once I was in contact with a service agent, the service was very good. However, prior to me making the contact by phone, I had tried to communicate with an agent via email and did not receive a...

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Amanda Bruno

Wendy Wu Tours

1 month ago

Dear Lena, Thank you for your feedback. I am pleased to hear that service provided to you by our Reservations Team was very good. However, it is concerning that you have not received replies via email. Please accept my apologies for that. May I please ask you what email address have you sent your enquiries to? If there is an issue with our emails, that needs to be looked at by IT department. Warm regards, Julia @ Customer Relations Wendy Wu Tours

Date d'achat : 09/06/2026

Trusted Customer

Vérifié par Feefo

AUS

1 month ago

Ce que Trusted Customer a dit à propos de Wendy Wu Tours:

Great company

Helpful, informative, considerate and knowledgeable.

Amanda Bruno

Wendy Wu Tours

1 month ago

Dear Customer, Thank you for your kind 5-star review. I am sure our team will be glad to get your feedback. Looking forward to welcome you on our tour soon! Warm regards, Julia @ Customer Relations Wendy Wu Tours

Date d'achat : 15/06/2026

Ricardo

Vérifié par Feefo

AUS

1 month ago

Ce que Ricardo a dit à propos de Wendy Wu Tours:

Stress-Free and Professional Travel Planning Experience

Excellent experience booking my forthcoming China trip with Wendy Wu Tours. A big thank you to Zoe and Bella for being incredibly helpful and responsive throughout all my inquiries and the booking...

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Amanda Bruno

Wendy Wu Tours

1 month ago

Dear Customer, Thank you very much for your wonderful feedback and 5-star rating. I am sure that both Zoe and Bela will be thrilled to hear your comments. Your China adventure awaits you :) Warm regards, Julia @ Customer Relations Wendy Wu Tours

Date d'achat : 05/06/2026

MichaelGrumpa

Vérifié par Feefo

AUS

1 month ago

Ce que MichaelGrumpa a dit à propos de Wendy Wu Tours:

First Class Exceptional Customer Service Service

I rang Wendy Wu to enquire and possibly book our next trip to China. The consultant's name was Kylie and she answered all our initial questions and proceeded with the booking in a clear concise,...

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Amanda Bruno

Wendy Wu Tours

1 month ago

Dear Michael, Thank you kindly for your 5-star review. I am sure Kylie will be delighted to hear your feedback and recommendation. Looking forward to welcome you on our tour soon! Warm regards, Julia @ Customer Relations Wendy Wu Tours

Date d'achat : 09/06/2026

Client de confiance

Vérifié par Feefo

1 month ago

Very good. Consultant was receptive and understanding of my concerns and questions.

Amanda Bruno

Wendy Wu Tours

1 month ago

Dear Customer, Thank so much for your 5-star rating and lovely comments. I am sure our team will be thrilled to hear your feedback. Looking forward to welcome you on our tour soon! Warm regards, Julia @ Customer Relations Wendy Wu Tours

Date d'achat : 12/06/2026

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Feefo Trusted Service Awards

Nos prix indépendants récompensent les meilleures marques en matière de service à la clientèle. Les gagnants sont désignés sur la base des avis qu’ils reçoivent de leurs clients.

Que sont les Trusted Service Awards ?

Pourquoi faire confiance aux avis de Feefo ?

En savoir plus sur Feefo

Wendy Wu Tours Commentaires

Comment les avis de Feefo sont-ils recueillis ?

Qui peut laisser un avis sur Feefo ?

Comment vérifions-nous les avis ?

Comment traitons-nous les faux avis ?