She/He took my questions regarding the process of sending money with Wallex seriously and promptly responded those questions.
Avis sur des produits
Date d'achat : 22/03/2024
0
Partager
Client de confiance
Vérifié par Feefo
2 years ago
It' easy transaction with good exchange rate. The money receipt in the same day.
It's really helpful in business transaction or just for personal need.
I would like to recommend Wallex to make all...
Lire plus
Avis sur des produits
Date d'achat : 21/03/2024
0
Partager
Client de confiance
Vérifié par Feefo
2 years ago
easy to use and competitive fee
Avis sur des produits
Date d'achat : 19/03/2024
0
Partager
Client de confiance
Vérifié par Feefo
2 years ago
Very straight forward and easy to use
Avis sur des produits
Date d'achat : 14/03/2024
0
Partager
Client de confiance
Vérifié par Feefo
2 years ago
delayed fund transferred received. we used wallex with fast received guarantee yet in 2 times we used none of our clients received our transferred on time
Shawn is very speedy and prompt in his service. The transaction was settled in less than 20 minutes which is the fastest I've ever experienced. The rates were competitive too.
Avis sur des produits
Date d'achat : 06/03/2024
0
Partager
Client de confiance
Vérifié par Feefo
2 years ago
Respon dari PIC nya cepat dan banyak membantu, terakhir proses nya juga cepat bgt tdk menunggu lebih dari 1 hari
Avis sur des produits
Date d'achat : 01/03/2024
0
Partager
Client de confiance
Vérifié par Feefo
2 years ago
It took so long only to send money. Everything is complicated. Not like another application even Western Union that you can send money in second snd it just take a minute to receive the money. Soo...
Lire plus
Rachel
Wallex
2 years ago
We genuinely appreciate your feedback. At Wallex, we are committed to ensuring our customers have a seamless transaction experience, and we're sorry to hear that our services did not meet your expectations.
In order for us to support you better, do raise your concerns and questions with your Account Manager. Thank you once again for choosing Wallex and we hope we get another chance to delivering a better experience for you in the future!
Client de confiance
2 years ago
Anyway wallex, Im bit concerned on privacy matters and for me it’s bit annoying when you don’t give me choice to give my rating and review anonymously. Hopefully my comments and rating will really only be your consideration for improvement purpose only and wont give any impact to the fontliner or any of your sfaff who is related for me. Because I think this is more to my experience of using your system, nothing personal. So please dont twist it
Rachel
Wallex
2 years ago
Thanks again for your feedback! As we are partnering with Feefo, it is a platform that ensures only confirmed and verified customers are able to leave a review. Rest assured that there will be no impact on our staff.
Once again, we sincerely apologise for the transaction delay. Your satisfaction is our priority – our team has looked into this and your dedicated Account Manager will be reaching out to you by tomorrow to explain in further detail.
Avis sur des produits
Rachel
Wallex
2 years ago
We genuinely appreciate your feedback. At Wallex, we are committed to ensuring our customers have a seamless transaction experience, and we're sorry to hear that our services did not meet your expectations.
In order for us to support you better, do raise your concerns and questions with your Account Manager. Thank you once again for choosing Wallex and we hope we get another chance to delivering a better experience for you in the future!
Nos prix indépendants récompensent les meilleures marques en matière de service à la clientèle. Les gagnants sont désignés sur la base des avis qu’ils reçoivent de leurs clients.
Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.
Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.
Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.
Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.
