Comment les avis de Feefo sont-ils recueillis ?

Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.

Qui peut laisser un avis sur Feefo ?

Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.

Comment vérifions-nous les avis ?

Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.

Comment traitons-nous les faux avis ?

Feefo empêche les gens de laisser de faux avis, car nous n’invitons que les acheteurs vérifiés à donner leur avis.

Avis sur VIVID Travel | Avis sur le service client de https://www.feefo.com/reviews/vivid-travel | Feefo

Afficher tous les 359 commentaires

Customer

North Wales

7 years ago

Ce que Customer a dit à propos de VIVID Travel:

Excellent service from Vivid Travel

Having spoken to several other agents about our proposed trip to Sri Lanka, we came accross Vivid Travel. Our contact was Lizzie Bray who, at once, understood what we were looking for from our...

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Caroline

VIVID Travel

7 years ago

Thank you for your wonderful comments Mr Whalley - we're so glad that getting the trip together was a positive experience, Lizzie really does know her stuff! Have a wonderful time in Sri Lanka when it comes around.

Date d'achat : 03/10/2018

Customer

7 years ago

Ce que Customer a dit à propos de VIVID Travel:

They got me a great price and want I asked for and were very profession first time I have booked with them and if holiday all works out then I will book with them again and recommend them

Caroline

VIVID Travel

7 years ago

Thank you so much for your very kind feedback Mr Pearson, we wish you an fantastic trip and we look forward to helping you with your next adventure!

Date d'achat : 03/10/2018

Customer

7 years ago

Ce que Customer a dit à propos de VIVID Travel:

Very quick and made booking the trip easy

Caroline

VIVID Travel

7 years ago

Thank you for taking the time to leave such great feedback Mr Ridley!

Date d'achat : 20/09/2018

Client de confiance

7 years ago

Amazing company.

Amazing service! Booked a couple of holidays with the company now and they have great communication.

Caroline

VIVID Travel

7 years ago

Thank you for taking the time to leave such fantastic feedback, we look forward to helping you plan your next adventure!

Date d'achat : 27/09/2018

Customer

7 years ago

Ce que Customer a dit à propos de VIVID Travel:

Très bon contact et bon retour d'expérience

Caroline

VIVID Travel

7 years ago

Merci pour votre commentaire tres appreciable. Votre sejour en Australie et Fiji s'annonce spectaculaire!

L'equipe VIVID.

Date d'achat : 21/09/2018

Customer

7 years ago

Ce que Customer a dit à propos de VIVID Travel:

Booking of guided tour of Peru

First Class Service. I initially made contact by email and David was able to call me back and we chatted for about an hour about what itinerary i wanted for my trip to peru. I had a few things in...

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Caroline

VIVID Travel

7 years ago

Thank you so much for your wonderful feedback Mr Hymers. We always aim to ensure that the booking process, as well as your bespoke itinerary, is personalised and detailed and we're so pleased to hear that our resident Peruvian, David has really gone above and beyond here. May we wish you a fantastic time in Peru when it comes around!

Date d'achat : 07/09/2018

Customer

Aylesbury

7 years ago

Ce que Customer a dit à propos de VIVID Travel:

Imaginative and flexible approach

Listened carefully to our needs. Were flexible in altering things with suggestions from us and came up with good ideas to add in. Also Eline took advice from colleaugues to improve the trip.

Caroline

VIVID Travel

7 years ago

Thank you for your great feedback Mr Peacock, may we wish you and the rest of your party a fantastic trip when it comes around!

Date d'achat : 20/09/2018

Client de confiance

7 years ago

A positive and worthwhile way of Booking.

The service was professional and diligent. There was no ‘hard’sell. Adam who dealt with my enquiry and Booking was pleasant, informative and lucid in his approach. It was, for me a stresless process...

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Caroline

VIVID Travel

7 years ago

Thank you ever so much for the fantastic feedback, our aim is to make the booking process as easy (and as enjoyable) as possible!

Date d'achat : 19/09/2018

Customer

Patersfied, Hampshire.

7 years ago

Ce que Customer a dit à propos de VIVID Travel:

Excellent service

Eline was fabulous, nothing seemed to be a problem. Excellent service highly recommend and will use the service again.

Caroline

VIVID Travel

7 years ago

Thank you for your fantastic feedback Stan, we look forward to helping you plan your next adventure!

Date d'achat : 11/09/2018

Customer

7 years ago

Ce que Customer a dit à propos de VIVID Travel:

Lizzie really went the extra mile to plan the most holiday possible. She was extremely patient with all our additional requests. Nothing seemed too much trouble. Thank you!

Caroline

VIVID Travel

7 years ago

Thank you for taking the time to leave such lovely feedback, it's all about the details here at VIVID!

Date d'achat : 15/09/2018

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VIVID Travel Commentaires

Comment les avis de Feefo sont-ils recueillis ?

Qui peut laisser un avis sur Feefo ?

Comment vérifions-nous les avis ?

Comment traitons-nous les faux avis ?