Whenever I needed to contact Viva there was always someone available to talk to promptly and efficiently.
Viva Holidays
Viva Holidays
8 years ago
Thank you for your valuable feedback.
Avis sur des produits
Date d'achat : 01/06/2018
0
Partager
Client de confiance
Vérifié par Feefo
8 years ago
I've rated as a 4 based only on the 2xhotels we used, 1st in Rome the 2nd in Florence, I do not feel on both visits the hotels warranted the 4* status. The hotel in Venice was very good worthy of a...
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Viva Holidays
Viva Holidays
8 years ago
Thank you for your feedback , we will take your feedback regards to the star rating and will pass it on to our Sales manager.
My trip was advertised on Secret Escapes. Was a little apprehensive as not booked with them before. No need to have worried as the service I received was excellent. It was a two centre break with...
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Viva Holidays
Viva Holidays
8 years ago
Good to hear you are pleased with our product and level of our service, we rely on such comments to allow us a real insight into the service we provide, and glad to know you had an excellent trip.
Very prompt courteous service, even when I kept changing my hotels they were happy to oblige in order to give me the holiday I wanted. Good value for money also. Would recommend
Viva Holidays
Viva Holidays
8 years ago
Thank you for your valuable feedback.
Avis sur des produits
Date d'achat : 04/06/2018
0
Partager
TC
Trusted Customer
Vérifié par Feefo
8 years ago
Ce que Trusted Customer a dit à propos de Viva Holidays:
Actually it was excellent. The staff advised me at every stage after the purchase and kept me informed. I particularly liked the fact they took on board my preferences and worked hard to ensure I...
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Viva Holidays
Viva Holidays
8 years ago
Good to hear you are pleased with our product and level of our service, we rely on such comments to allow us a real insight into the service we provide, and glad to know you had an excellent trip.
Avis sur des produits
Date d'achat : 11/06/2018
0
Partager
Client de confiance
Vérifié par Feefo
8 years ago
Everything went well except for the fact that the New york hotel had booked only one room for my daughter and myself so they had to find my daughter another room which was on a different floor and...
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Viva Holidays
Viva Holidays
8 years ago
We are sorry to hear about the room issue but we pleased to hear that you had an overall good booking experience. We rely on such comments to allow us a real insight into the service we provide.
Very informative from start to finish. I told them what I thought I wanted and they put a package together to suit my needs. Nothing was too much trouble. I’ve already recommended them to a friend...
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Viva Holidays
Viva Holidays
8 years ago
Thank you Sandra for your valuable feedback.
Avis sur des produits
Date d'achat : 27/05/2018
0
Partager
TM
Tracy Elizabeth Milward
Vérifié par Feefo
8 years ago
Ce que Tracy Elizabeth Milward a dit à propos de Viva Holidays:
Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.
Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.
Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.
Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.
