Yes,employ tour drivers who speak English,Give customers the hotels and service they paid for,contact customers after holiday by telephone or e-mail and enquire if they were happy with the service.I...
Lire plus
Viva Holidays
Viva Holidays
7 years ago
I would like to thank you for your correspondence regarding your holiday booked through our agency, and further to my acknowledgement. I regret to learn that you were not satisfied with our level of service We value our customer’s feedback very highly and rely on such comments to allow us a real insight into the service we provide please could you email your complaint on support@viva-holidays.co.uk our customer server manager will get in touch with you.
Avis sur des produits
Viva Holidays
Viva Holidays
7 years ago
I would like to thank you for your correspondence received regarding your holiday booked through our agency, and further to my acknowledgement. I regret to learn that you were not satisfied with our level of service We value our customer’s feedback very highly and rely on such comments to allow us a real insight into the service we provide please could you email your complaint on support@viva-holidays.co.uk our customer server manager will get in touch with you.
Date d'achat : 04/11/2018
0
Partager
TC
Trusted Customer
Vérifié par Feefo
St Albans
7 years ago
Ce que Trusted Customer a dit à propos de Viva Holidays:
They were very helpful but I have left detailed feedback re an aspect of the holiday that fell below expectations -sunhotels did not match up to Viva standards
Avis sur des produits
Date d'achat : 03/11/2018
0
Partager
TC
Trusted Customer
Vérifié par Feefo
7 years ago
Ce que Trusted Customer a dit à propos de Viva Holidays:
We had to book a holiday last minute as our river cruise with Riiera Travel was cancelled. Viva holidays saved the day!!!! Within 24 hours I had another holiday booked with 4 destinations, hotels and...
Lire plus
Date d'achat : 21/10/2018
0
Partager
TC
Trusted Customer
Vérifié par Feefo
7 years ago
Ce que Trusted Customer a dit à propos de Viva Holidays:
The service was very good. All the tickets were booked and ready in advance
Well planned by Viva. Good hotels, conveniently located. Easy to find from airports and railway stations. All transport worked well - apart from the horrendous check-in arrangements with BA at LGW...
Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.
Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.
Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.
Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.
