Comment les avis de Feefo sont-ils recueillis ?

Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.

Qui peut laisser un avis sur Feefo ?

Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.

Comment vérifions-nous les avis ?

Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.

Comment traitons-nous les faux avis ?

Feefo empêche les gens de laisser de faux avis, car nous n’invitons que les acheteurs vérifiés à donner leur avis.

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Afficher tous les 2,962 commentaires

Megan Tierney

Vérifié par Feefo

14 hours ago

Ce que Megan Tierney a dit à propos de Vita:

Everything was extremely easy and quick, Lewis did his best to ensure I had a great experience.

Eve Hellewell

Vita

1 hour ago

Good morning Megan! Thank you for leaving a 5 star review, we really appreciate the feedback. It's great to hear you found the process quick and easy, our advisers always aim to keep it as straightforward as possible. We're always happy to help, so please get in touch should you require any further assistance. Kind regards, Eve.

Client de confiance

Vérifié par Feefo

1 day ago

Eve Hellewell

Vita

1 hour ago

Good morning! Thank you for the 5 stars, we're pleased to know you had a great experience with us. Our dedicated advisers always aim to be on hand, so please don't hesitate to get in touch should you require any further assistance. All the best, Eve.

Alex Harvey & Skyla Piche

Vérifié par Feefo

GBR

2 days ago

Rowanne Hatcher

Vita

2 days ago

Good morning Alex and Skyla. Thank you for the 5 stars. If you have any questions or queries please do not hesitate getting back in touch with us. All the best, Rowanne

Sophie Evans

Vérifié par Feefo

GBR

2 days ago

Ce que Sophie Evans a dit à propos de Vita:

Very helpful! Steve was brilliant throughout, everything was explained thoroughly.

Rowanne Hatcher

Vita

2 days ago

Good morning Sophie, Thank you for the review. Great to hear you found your advisor Steve so helpful and brilliant. Should you have any questions please let us know by getting back in touch. Many thanks, Rowanne

Client de confiance

Vérifié par Feefo

4 days ago

Eve Hellewell

Vita

4 days ago

Good morning! Thank you for taking the time to leave a review, we really appreciate it. We're always on hand to help, so please get in touch should you require any further assistance. Kind regards, Eve.

Oluwakemi Adebayo

Vérifié par Feefo

GBR

7 days ago

Ce que Oluwakemi Adebayo a dit à propos de Vita:

Excellent

The staff members have been so pleasant to me and I will recommend them to all my friends for their insurance.

Eve Hellewell

Vita

6 days ago

Good afternoon Oluwakemi - thank you for taking the time to leave a review. We're so pleased that you found our service excellent and that you'd recommend our services to others. We're always happy to help, so please get in touch should you require any further assistance. Kind regards, Eve.

Client de confiance

Vérifié par Feefo

11 days ago

James moseley at vita was brilliant, very polite and got me sorted with life and cancer cover quickly !

Rowanne Hatcher

Vita

10 days ago

Good morning - thank you for the 5 stars! We're pleased to know you had a great experience with your dedicated adviser, James Moseley. Our advisers always aim to keep the process as simple as possible whilst obtaining the cover that's best for your personal circumstances. Please don't hesitate to get in touch should you require any further assistance. Kind regards, Eve.

Client de confiance

Vérifié par Feefo

13 days ago

Outstanding service

They are dedicated to duty and Custo.er friendly.

Eve Hellewell

Vita

11 days ago

Good morning! Thank you for leaving some feedback, we really appreciate it. It's great to know you found our service outstanding. We're always happy to help, so please get in touch should you require any further assistance. Kind regards, Eve.

Client de confiance

Vérifié par Feefo

14 days ago

Eve Hellewell

Vita

14 days ago

Good morning! Thank you for taking the time to leave a 5 star review, we really appreciate it. Our dedicated advisers always aim to be on hand, so please get in touch should you require any further assistance. Kind regards, Eve.

Client de confiance

Vérifié par Feefo

15 days ago

Excellent service

Eve was very helpful and clear on our call. Gave me the information I needed to make decisions, and took me through each step with no rush.

Rowanne Hatcher

Vita

15 days ago

Good morning. Thank you for the review. Great to hear you found your experience with us and Customer Care Team Member Eve so helpful. Please let us know if we can help again. Thank you!

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Vita Commentaires

Comment les avis de Feefo sont-ils recueillis ?

Qui peut laisser un avis sur Feefo ?

Comment vérifions-nous les avis ?

Comment traitons-nous les faux avis ?