Versatile Insurance n’est plus un client actif de Feefo
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TC
Trusted Customer
7 years ago
Ce que Trusted Customer a dit à propos de Versatile Insurance:
Easy to deal with
Handled professional by knowledgeable staff. This was a new experience for me that was made easy.
0
Partager
TC
Trusted Customer
7 years ago
Ce que Trusted Customer a dit à propos de Versatile Insurance:
THEY PRODUCE OUR PL .INSURANCE FOR ANOTHER YEAR
0
Partager
TC
Trusted Customer
7 years ago
Ce que Trusted Customer a dit à propos de Versatile Insurance:
No issues. Professional, helpful and friendly service. Amber was excellen
Professional, helpful and friendly service. Amber was excellent
Ray
Versatile Insurance
7 years ago
Thank you for your kind feedback - Amber was delighted to read this :-)
0
Partager
TC
Trusted Customer
7 years ago
Ce que Trusted Customer a dit à propos de Versatile Insurance:
Good service good price
Getting occupiers liability insurance for a small bit of land is difficult and expensive. Versatile have been quick, helpful and cheaper than other suppliers
0
Partager
Client de confiance
7 years ago
Poor service
Give more warning about renewal,dates and answer emails and phone calls .
Ray
Versatile Insurance
7 years ago
Thank you for taking the time to give us a review. Obviously, we are very disappointed that we have only received 2 stars, so I have taken some time to look into what happened. On this occasion, I heartily agree that we should receive a low rating as you did receive a poor service, but I would like to explain what happened.
Each year your insurers request that you complete a form. You did this in very good time, as you always do. What went wrong was that the insurers then asked for a second form to be completed. Again, you completed this promptly and it was forwarded to the insurers in plenty of time to prepare your renewal invitation.
All sounds good - except - this was just before Christmas when your insurers (along with most of the insurance industry) entered into a period of short working hours and skeleton staff. Bottom line, your second form was dealt with by your insurers very slowly, resulting in you getting your invitation very late.
Meanwhile, we did approach the other insurers that we dealt with, but the cheapest quote we received was £500 more expensive.
As a broker, this puts us between a rock and a hard place; do we offer you a very high premium, or a very late renewal invitation?
I can only apologise for the poor service that you received and hope that this doesn't happen again.
0
Partager
Client de confiance
7 years ago
easy to set up and efficiant
0
Partager
TC
Trusted Customer
7 years ago
Ce que Trusted Customer a dit à propos de Versatile Insurance:
Easy - very little fuss insurance at a good price. Quickly obtained - AND reminders when renewal due.
0
Partager
Client de confiance
7 years ago
Good service and price
Helpful and thorough, thank you. Competitive price.
0
Partager
TC
Trusted Customer
7 years ago
Ce que Trusted Customer a dit à propos de Versatile Insurance:
A fast and friendly response and yes, I would use their service again.
Specialist insurance services for builders, property developers, self builders, renovators and any other businesses in the construction industry.We spend time finding about your needs so that we can arrange the most suitable product for you.
Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.
Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.
Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.
Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.
Specialist insurance services for builders, property developers, self builders, renovators and any other businesses in the construction industry.We spend time finding about your needs so that we can arrange the most suitable product for you.
