Van Meuwen Commentaires

Thank you for your review. We were glad that three of your Meconopsis Lingholm plugs arrived healthy and understand how challenging they can be to establish. We hope that despite the setbacks, you enjoyed trying your hand at these special plants. Best wishes, Justine, Van Meuwen Customer Care

Thank you for your Feefo review. We are very sorry to hear that your plants arrived in such poor condition after the delayed delivery. We understand how disappointing this must have been, especially after your efforts to save them. We have emailed the address linked to your review in the hope of resolving this matter for you. Please do check your inbox or spam folder, and we appreciate your feedback regarding delivery, which we will pass on to our team for further consideration. Kind regards, Beth. Customer care team.

Thank you for your review! We’re pleased to hear Van Meuwen were able to fully reimburse you and that you were happy with our customer service—your updated rating is much appreciated. Best wishes, Justine, Van Meuwen Customer Care

I’m very sorry to hear that none of your plants have sprouted. Your feedback will be passed along to our horticultural and quality control teams so we can investigate and improve our product reliability. Kind regards, Ryan, Customer Care

Thank you for your review! We’re glad to hear your begonias have now sprouted and are growing well—what a relief to see them thriving as the season moves into autumn. Best wishes, Justine, Van Meuwen Customer Care

Thank you for your feedback. We're pleased to hear your order arrived in good condition. Your comments will be shared with the team. Kind regards, Ryan, Customer Care

We’re very sorry to hear that your plants arrived in poor condition. It’s encouraging that a few appear likely to thrive with some TLC, and we hope they continue to establish well. Please get in touch if any fail to recover. Kindest regards, Meg. Customer care.

Sorry to hear most of your Fuchsias didn’t make it – that’s not what we want at all. We’ll be in touch directly to put things right so you’re not left disappointed. Best wishes, Justine, Van Meuwen Customer Care

Thanks for the update! Fingers crossed the Lavatera settles in and flourishes once the weather improves. Best wishes, Justine, Van Meuwen Customer Care

Thanks for letting us know! We’re glad the issue with your Geraniums was sorted, though we completely understand the frustration of waiting. Best wishes, Justine, Van Meuwen Customer Care

That’s really disappointing to hear, and I’m so sorry you ended up with an empty flower bed. Best wishes, Justine, Van Meuwen Customer Care

Thank you for your review. We’re delighted your Strawberry Blonde Marigolds arrived healthy and on time—hopefully they added plenty of summer cheer to your garden! Best wishes, Justine, Van Meuwen Customer Care

Thank you for your review. We’re pleased your Frenzy Grand Rapids Petunias arrived healthy and well packed—sounds like they brought plenty of summer colour to your garden! Best wishes, Justine, Van Meuwen Customer Care

Thank you for your review. We’re delighted your Giant-Flowered Fuchsias arrived healthy and well packed—hopefully they put on a stunning show in your summer garden! Best wishes, Justine, Van Meuwen Customer Care

We’re sorry to hear that some of your plants didn’t perform as well as expected. Plug plants can take a little extra care to establish, but once settled, they usually grow on strongly. We’ll ensure your feedback is passed to our growing team to help us improve the quality and consistency of our plants in future. Kindest regards, Meg. Customer care.

We’re very sorry for the delay in replying and completely understand your frustration. It’s disappointing to hear this has put you off, and we appreciate your honest feedback. Best wishes, Justine, Van Meuwen Customer Care

We appreciate the time you have taken to share your feedback, thank you. Kindest regards, Meg. Customer care.

We’re sorry to hear you feel there was too little for this time of year. We hope that your plants have since burst into life and provided a lovely summer display. If you have any concerns about their growth or performance, please do contact our customer care team—we’re always happy to help. Kindest regards, Meg. Customer care.

We’re very sorry to hear that your plants arrived in poor condition. We’re pleased to hear that you enjoy the flowers and have had them before. Our team has sent you an email to discuss the issue, and we hope the resolution offered helps to make up for the disappointment. Kind regards, Hannah Van Meuwen Customer Care

We’re very sorry to hear that your plants arrived in such poor condition. Our team has been in touch to discuss the issue, and we hope the resolution offered helps to make up for the disappointment. Thank you for giving us the opportunity to assist. Kind regards, Hannah Van Meuwen Customer Care