Comment les avis de Feefo sont-ils recueillis ?

Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.

Qui peut laisser un avis sur Feefo ?

Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.

Comment vérifions-nous les avis ?

Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.

Comment traitons-nous les faux avis ?

Feefo empêche les gens de laisser de faux avis, car nous n’invitons que les acheteurs vérifiés à donner leur avis.

Utility Point Commentaires

https://www.utilitypoint.co.uk/

Utility Point is committed to creating long-term sustainable value for everyone we proudly serve.

Service

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avis au cours de l’année écoulée

Afficher tous les 302 commentaires

JO

Joanne

5 years ago

Ce que Joanne a dit à propos de Utility Point:

Excellent service!

Excellent. I have now been with Utility Point for 3 years and I have not had a bad experience with them. The renewal process is seamless, the prices are good and having referred a friend, I now...

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Freda

5 years ago

Ce que Freda a dit à propos de Utility Point:

Waste of time

No idea what I have purchased on 11th August so how can I review something I’ve never had ?

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MI

Michael

Wakefield

5 years ago

Ce que Michael a dit à propos de Utility Point:

Everything went smoothly on time.

The change over went well. All done as to timescale. We were kept informed on different stages .

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Client de confiance

5 years ago

Good energy supplier

Easy renewal and fair pricing.

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Sharon

Leicester

5 years ago

Ce que Sharon a dit à propos de Utility Point:

Based on my experience, would recommend

I can't really fault any of the service from Utility Point, infact I stayed with them when my recent tariff ended. I have always been someone that has a good look around to get the best deal and...

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Client de confiance

5 years ago

I have used them again this year

Provides a service problem free currently

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AD

Adrian

5 years ago

Ce que Adrian a dit à propos de Utility Point:

The customer Service of Utilty Point is pathetic. Broken promises of a refund to me are becoming the norm. Do not use this company for your gas and electric. If you end up in credit you will be...

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India

Utility Point

5 years ago

Hi there, we're sorry to hear this. We can confirm a refund has been issued to yourself today. Your concerns have been raised to our Customer Care Team. Thank you, Utility Point.

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Lynda

Leigh Lancs

5 years ago

Ce que Lynda a dit à propos de Utility Point:

Satisfied with prices & service of Gas & Electric so far

Good Communication & prices were competitive & as agreed in the 1st year so I've gone with them again for another year.

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Client de confiance

5 years ago

Waiting for refund

I asked them to refund the money I had overpaid. Their terms say 14-28 days but day 31 I’m still waiting

India

Utility Point

5 years ago

Hi there, we're sorry to hear this. Your concerns have been passed to our Customer Care Team. Thank you, Utility Point.

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RO

Robert

Chippenham

5 years ago

Ce que Robert a dit à propos de Utility Point:

Great service

Yes would recommend

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