Comment les avis de Feefo sont-ils recueillis ?

Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.

Qui peut laisser un avis sur Feefo ?

Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.

Comment vérifions-nous les avis ?

Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.

Comment traitons-nous les faux avis ?

Feefo empêche les gens de laisser de faux avis, car nous n’invitons que les acheteurs vérifiés à donner leur avis.

Utility Point Commentaires

https://www.utilitypoint.co.uk/

Utility Point is committed to creating long-term sustainable value for everyone we proudly serve.

Service

avis au cours de l’année écoulée

Afficher tous les 302 commentaires

Wendy

Malton, North Yorkshire

5 years ago

Ce que Wendy a dit à propos de Utility Point:

A very good company.

I am impressed by the way my account is been handled and the easy transfer from my previous supplier with no hassle to me Thank you.

Client de confiance

5 years ago

Disappointing

Poor communication,Renewed energy supply with this company having a considerable credit.Still waiting for refund,now almost 8 weeks waiting!! Had to contact the company to reduce new direct debit...

Lire plus

India

Utility Point

5 years ago

Hi there, we're sorry to hear this. Your concerns have been raised to our Customer Care Team who will be in touch to discuss this further. Thank you, Utility Point.

Sally

5 years ago

Ce que Sally a dit à propos de Utility Point:

Good Company

Good servuce6fair prices nice to talk to a real person on the phone!

Client de confiance

5 years ago

Signed up for next 12 months

Secured best new contract going forward. No question about offering me the best next 12 month rates.

Emily

5 years ago

Ce que Emily a dit à propos de Utility Point:

Not responsible for utility bills.

I live in rented accommodation and not responsible for Bill's.

India

Utility Point

5 years ago

Hi Emily, we're sorry to hear this. Your concerns have been raised to our Customer Care Team who will be in touch to discuss this further. Thank you, Utility Point.

Maria

Preston

5 years ago

Ce que Maria a dit à propos de Utility Point:

Poor communication and internal processes

Improve internal comms. and talk to each other. We moved home 10 months ago but tried to continue charging us in a house they did not supply energy to!

India

Utility Point

5 years ago

Hi Maria, we're very sorry to hear this. This has been passed to our Customer Care Team for further assistance. Thank you, Utility Point.

Maria

5 years ago

Thank you. Receiving daily emails became frustrating and annoying! It only stopped once I mentioned Ofgem. To be honest it’s completely ever wanting to use Utility Point again.

Rose

5 years ago

Ce que Rose a dit à propos de Utility Point:

So easy to transfer

Kept us informed along the way - very quick to answer when we needed help

Client de confiance

5 years ago

Friendly & understanding

Friendly and understanding

Richard

5 years ago

Ce que Richard a dit à propos de Utility Point:

Very responsive

I had two enquires which I sent by email, I had an immediate reply

John

5 years ago

Ce que John a dit à propos de Utility Point:

Very easy very professional very happy

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