Upcomers Commentaires

Hi Michael, Thank you so much for your kind words and for taking the time to leave a review! We're thrilled to hear that you're enjoying your experience with Upcomers and that you love our platform. Our team works hard to create a smooth, reliable, and user-friendly experience for traders, so feedback like yours means a lot to us. Thank you for being part of the Upcomers community. We truly appreciate your support and look forward to continuing to provide you with the best possible trading experience. Kind regards, Sophie - Upcomers Team

Hi Ugur, Thank you so much for taking the time to update your experience and share these kind words. We truly appreciate your honesty and openness. It takes a lot of character to reflect on a difficult situation and share your perspective after getting to know the people behind the company. We're very grateful that you gave us the opportunity to work through the process with you. Your message will mean a great deal to Jan, Sophie, and the entire team. Our goal has always been to support traders with patience, transparency, and understanding, especially when challenges or misunderstandings arise along the way. Thank you again for your trust and for giving us the chance to earn it. We're delighted that your experience has improved, and we look forward to continuing to support you throughout your trading journey. Kind regards, Sophie - Upcomers Team

We can hear how frustrated you are, and we do not take a reversed recommendation lightly, so thank you for being direct with us. The two things you have raised, how the payout figure worked out and the trade that was flagged, both deserve a proper look at the actual numbers and entries on your account rather than a quick reply in a public space. There may well be detail here worth revisiting, and we would rather do that carefully and fairly than brush past it. Please reach out to us at support@upcomers.com with your account number and we will go through both points with you personally. We are listening. Sophie Upcomers Team

Hi Hana, Thank you so much for sharing your experience, and congratulations on receiving your second payout! 🎉🥳 We're absolutely delighted to hear that your withdrawal was approved quickly and that the automated review confirmed your trading activity was fully compliant. Receiving a second payout is a fantastic achievement and a testament to the discipline and consistency you've developed throughout your trading journey. It's especially rewarding to hear how much you've learned along the way—from maintaining patience and discipline to avoiding overtrading, waiting for high-quality setups, and implementing proper risk management through effective stop-loss placement. These are exactly the habits that contribute to long-term trading success. We're also grateful for your kind words about our customer support and risk management teams. Providing transparent communication and helping traders navigate challenges is something we care deeply about, and it's wonderful to know that your interactions with our team have been positive and valuable. Thank you again for your trust, support, and recommendation. We wish you continued success and many more payouts ahead! Kind regards, Ann - Upcomers Team

Hi, Thank you for your review and for sharing your experience with Upcomers! We're delighted to hear that any issues you encountered were resolved quickly and that our team was responsive and helpful throughout the process. Providing fast, reliable support is something we take great pride in, and it's always rewarding to know that our efforts are making a positive difference for our traders. Thank you again for your trust and support. We look forward to continuing to assist you on your trading journey and wish you every success moving forward. Kind regards, Ann - Upcomers Team

Hi, Thank you for taking the time to share such a thoughtful and detailed review of your experience with Upcomers. We're delighted to hear that you've found the platform straightforward, the dashboard easy to navigate, and the trading conditions clear and transparent. Providing traders with real-time access to their performance metrics, risk management tools, and progress tracking is something we believe is essential for long-term success. It's especially rewarding to know that the simplicity of our rules and the overall user experience have stood out to you. We've worked hard to create a trading environment that is easy to understand while still supporting disciplined and responsible trading practices. We also appreciate your balanced perspective that success ultimately comes down to a trader's discipline and risk management. Our goal is to provide the tools, structure, and support that help traders perform at their best, and we're glad to hear our resources have been helpful along the way. Thank you again for your trust and recommendation. We wish you continued success in your trading journey and look forward to supporting your future milestones with Upcomers. Kind regards, Ann - Upcomers Team

Hi Baran, Thank you so much for sharing your experience and for your detailed feedback! We're delighted to hear that you enjoyed the tight spreads on both FX pairs and gold, and that our support team was able to answer all of your questions quickly through both live chat and Discord. Providing responsive support and a smooth trading environment is something we work hard to deliver. Congratulations as well on successfully passing your challenge and reaching the funded stage! It's great to know that your funded account was delivered so quickly and that the entire process met your expectations. We truly appreciate your trust in Upcomers and look forward to supporting you throughout your funded trading journey. We hope your payout experience will be just as smooth, and we look forward to hearing about your future success. Kind regards, Ann - Upcomers Team

Hola Sam, Muchas gracias por tus amables palabras y por tomarte el tiempo de compartir tu experiencia con Upcomers. Nos alegra saber que valoras nuestro enfoque rápido y sencillo para resolver cualquier situación. Brindar un soporte eficiente y una experiencia fluida para nuestros traders es una de nuestras principales prioridades. Tu confianza en nuestro potencial significa mucho para todo el equipo. Comentarios como el tuyo nos motivan a seguir mejorando nuestros servicios y a esforzarnos cada día para convertirnos en una de las mejores prop firms del mercado. Gracias nuevamente por tu apoyo. ¡Te deseamos mucho éxito en tu trayectoria de trading con Upcomers! Saludos cordiales, Ann - Equipo de Upcomers

Hi Sean, Thank you for taking the time to share your experience. We're genuinely sorry to hear how frustrating and exhausting this situation has been for you. We understand that your concerns relate to the delay in your payout review, the transition of your account to an A-Book environment, the temporary freezing of your trading account, and the communication you received throughout the process. We can appreciate how difficult this must have been, especially after successfully passing your challenge, receiving an initial payout, and expecting the same level of service moving forward. We also understand your concerns regarding the lack of clarity around the A-Book process, the impact it had on your ability to trade, and the feeling that you had limited involvement in decisions affecting your account. We recognize that timely communication and transparency are essential, particularly when traders are waiting on payouts and account updates. This isn't the experience we want for our traders. We'd genuinely like the opportunity to review your case thoroughly, including the account history, payout timeline, communication records, and the circumstances surrounding the account transition. Please reach out to us directly at support@upcomers.com with your account details and a reference to this review. We'll ensure your case is escalated to the appropriate team for a comprehensive review. We genuinely appreciate you sharing your feedback and hope we can provide greater clarity regarding your concerns. Kind regards, Sophie Upcomers Team

Thank you for being honest with us, and we hear the frustration in this. The consistency rule, the drawdown, the trading day side of things, none of that is meant to feel like a wall, and if it is coming across as confusing rather than fair, that is on us to explain better. We would genuinely like the chance to walk you through the why behind those rules and go over your account properly, including your upcoming payout, rather than leave it to a back and forth in public. Please reach out to us at support@upcomers.com and we will go through everything with you, personally. We are listening. Sophie Upcomers Team