The booking went very smoothly, the appartment was impeccably clean. Although the check-in could be a bit more flexible (digital) to get access, we were very satisfied by the service delivered.
Richard
UnderTheDoormat
1 year ago
Dear Carl,
We appreciate your feedback and thank you so much for taking the time to write such a great review. Your wonderful feedback serves as motivation for our team to continue to deliver quality experiences for our guests. We are confident we will be able to offer an even better experience next time, please feel free to contact us when planning your next stay in London.
Best Wishes, Sonali on behalf of UnderTheDoormat.
Avis sur des produits
Date d'achat : 17/12/2024
0
Partager
JB
John Benedick
Vérifié par Feefo
1 year ago
Ce que John Benedick a dit à propos de UnderTheDoormat:
Communication, reception, and support all excellen
Richard
UnderTheDoormat
1 year ago
Dear John,
We are happy to see that you had a pleasant stay with us, and thank you for providing your kind feedback. Your fantastic review helps us work hard to deliver the best possible service everyday. Should your travel plans bring you back to London, please get in touch as we would love to host you again.
Best Wishes, Sonali on behalf of UnderTheDoormat.
Date d'achat : 09/12/2024
0
Partager
SB
Simon Broberg
Vérifié par Feefo
1 year ago
Ce que Simon Broberg a dit à propos de UnderTheDoormat:
Dear Simon,
Your feedback regarding your recent stay at our home is very much appreciated and we are happy to see that you enjoyed a nice stay. We always strive to provide the best experience for our guests and it is great to see that you enjoyed a pleasant stay with us. Should your travel plans bring you back to London, please get in touch as we would love to host you again.
Best Wishes, Sonali on behalf of UnderTheDoormat.
Avis sur des produits
Date d'achat : 09/12/2024
0
Partager
Client de confiance
Vérifié par Feefo
1 year ago
Good but a bit slow sometimes
Richard
UnderTheDoormat
1 year ago
Dear Guest,
Your feedback regarding your recent stay at our home is very much appreciated and we are happy to see that you enjoyed a nice stay. Rest assured that your comments will be shared with the entire team here at UnderTheDoormat. We would love to host you again next time you are in the city. Please feel free to reach out and we will be happy to assist in making your reservation.
Best Wishes, Sonali on behalf of UnderTheDoormat.
Avis sur des produits
Date d'achat : 09/12/2024
0
Partager
ZT
Ziningi Tsitsi
Vérifié par Feefo
Zimbabwe
1 year ago
Ce que Ziningi Tsitsi a dit à propos de UnderTheDoormat:
The service was good and queries were attended to on time . The host on the ground who welcomed us was very good and hospitable .
The check in process should be improved . It took a while for us...
Lire plus
Richard
UnderTheDoormat
1 year ago
Dear Ziningi,
We appreciate your feedback and thank you so much for taking the time to write such a great review. We always strive to provide the best experience for our guests and it is great to see that you enjoyed a pleasant stay with us. Should your travel plans bring you back to London, please get in touch as we would love to host you again.
Best Wishes, Sonali on behalf of UnderTheDoormat.
Avis sur des produits
Date d'achat : 09/12/2024
0
Partager
Client de confiance
Vérifié par Feefo
1 year ago
Very friendly and accommodating
Richard
UnderTheDoormat
1 year ago
Dear Guest,
Thank you for taking the time to review your recent stay with us. We are delighted to see that you had an enjoyable experience. Rest assured that your comments will be shared with the entire team here at UnderTheDoormat. We are confident we will be able to offer an even better experience next time, please feel free to contact us when planning your next stay in London.
Best Wishes, Sonali on behalf of UnderTheDoormat.
From the time of booking the staff was friendly and responsive to all questions asked. They were flexible with our check-in time and when we had a minor issue w/ the coffee maker it was immediately...
Lire plus
Richard
UnderTheDoormat
1 year ago
Dear Guest, it was a pleasure to host you during your time in London! Thank you for taking the time to leave us the positive review, we appreciate the thought. We wish you a safe journey home and would look forward to seeing you again! Kind regards, UnderTheDoormat Team
Avis sur des produits
Date d'achat : 02/12/2024
0
Partager
Client de confiance
Vérifié par Feefo
1 year ago
If there has car parking area for customers should be greatly appreciated
Richard
UnderTheDoormat
1 year ago
Dear Guest,
Your feedback regarding your recent stay at our home is very much appreciated and we are happy to see that you enjoyed a nice stay. Rest assured that your comments will be shared with the entire team here at UnderTheDoormat. We would love to host you again next time you are in the city. Please feel free to reach out and we will be happy to assist in making your reservation.
Best Wishes, Sonali on behalf of UnderTheDoormat.
Avis sur des produits
Date d'achat : 02/12/2024
0
Partager
JH
Jane Hinchliffe
Vérifié par Feefo
1 year ago
Ce que Jane Hinchliffe a dit à propos de UnderTheDoormat:
Team were good but I was not expecting as much admin or a £500 security deposit required when renting through Booking.com.
Richard
UnderTheDoormat
1 year ago
Dear Jane,
Thank you for sharing your feedback! We’re sorry to hear the security deposit was unexpected. To ensure transparency, we do include information about the security deposit in our listing details. We do apologize if you missed this before booking. Thank you for also highlighting the efforts of our team – your kind words truly mean a lot to us. We hope to have the pleasure of welcoming you back for another enjoyable stay soon. Safe travels!
Best Wishes, Sonali on behalf of UnderTheDoormat.
Avis sur des produits
Date d'achat : 02/12/2024
0
Partager
Client de confiance
Vérifié par Feefo
1 year ago
everything was super nice and clean. The flat was super spacious and had everything we needed (a chopping board would be nice for cooking).
Richard
UnderTheDoormat
1 year ago
Dear Guest,
Thank you for taking the time to review your recent stay with us. We are delighted to see that you had an enjoyable experience. Rest assured that your comments will be shared with the entire team here at UnderTheDoormat. Should your travel plans bring you back to London, please get in touch as we would love to host you again.
Best Wishes, Sonali on behalf of UnderTheDoormat.
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Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.
