UnderTheDoormat Commentaires

Dear Thong, We appreciate your feedback and thank you so much for taking the time to write such a great review.Rest assured that your comments will be shared with the entire team here at UnderTheDoormat. Should your travel plans bring you back to London, please get in touch as we would love to host you again. Best WIshes, Sonali on behalf of UnderTheDoormat.

Dear Clara, We are happy to see that you had a pleasant stay with us, and thank you for providing your kind feedback. We sincerely apologize for the inconvenience you experienced with the window in your room. Our team takes such matters seriously, and we will promptly address the issue to ensure that future guests do not encounter similar challenges. Your comfort is our priority, and we appreciate your patience as we work to resolve this matter. We are confident we will be able to offer an even better experience next time, please feel free to contact us when planning your next stay in London. Best Wishes, Sonali on behalf of UnderTheDoormat.

Dear Ralph, We appreciate you taking the time to provide us with constructive feedback regarding your recent stay. We will take your comments as a great learning experience and we will ensure to address the issues you have mentioned. We would like to bring to your attention that all our listings mention the requirement of filling the pre-check-in form. It is for our insurance purposes in case of any unfortunate event. We do apologise if you missed this information while making the booking. Thank you once again for your feedback please feel free to reach our directly when planning your next stay in London. I will personally ensure that a perfect experience awaits. Best Wishes, Sonali on behalf of UnderTheDoormat.

Dear Matthieu, Thank you for the wonderful review regarding your recent stay in our home. We always strive to provide the best experience for our guests and it is great to see that you enjoyed a pleasant stay with us. Should your travel plans bring you back to London, please get in touch as we would love to host you again. Best Wishes, Sonali on behalf of UnderTheDoormat.

Dear Guest, We appreciate your feedback and thank you so much for taking the time to write such a great review. Your wonderful feedback serves as motivation for our team to continue to deliver quality experiences for our guests. We now look forward to welcome you next time for another fantastic stay. Best Wishes, Sonali on behalf of UnderTheDoormat.

Dear Michaa, Thank you for taking the time to review your recent stay with us. We are delighted to see that you had an enjoyable experience. Your wonderful feedback serves as motivation for our team to continue to deliver quality experiences for our guests. We would love to host you again next time you are in the city. Please feel free to reach out and we will be happy to assist in making your reservation. Best Wishes, Sonali on behalf of UnderTheDoormat.

Dear Danilo, It is unfortunate that your recent stay with us did not entirely meet your expectations. Our team diligently looked into the concerns you raised, and as indicated in our previous email, we conducted thorough checks to confirm the proper functioning of the TV and heating systems during your stay. We will be conducting a follow-up with our concierge team to gain insights into the factors contributing to these challenges.Thank you once again for your feedback please feel free to reach our directly when planning your next stay in London. I will personally ensure that a perfect experience awaits. Best Wishes, Sonali on behalf of UnderTheDoormat.

Dear Guest, We appreciate your feedback and thank you so much for taking the time to write such a great review. We understand the importance of a seamless and enjoyable stay, and your feedback reinforces our commitment to providing excellent service. Your fantastic review helps us work hard to deliver the best possible service everyday. It would be an honour to welcome you again to one of our properties next time you visit London. Please feel free to contact us. Best Wishes, Sonali on Behalf of UnderTheDoormat.

Dear Amirrouche, We are happy to see that you had a pleasant stay with us, and thank you for providing your kind feedback. We always strive to provide the best experience for our guests and it is great to see that you enjoyed a pleasant stay with us. We would love to host you again next time you are in the city. Please feel free to reach out and we will be happy to assist in making your reservation. Best Wishes, Sonali on behalf of UnderTheDoormat.