Very professional and really did pick some lovely places for our honeymoon. when there was a glitch with our flights to London we had full support froma Turquoise representative who gave us her...
level of service from Turquoise was very patchy and not always efficient and timely when arranging and booking the holiday
Turquoise Holidays
Turquoise Holidays
13 years ago
Many thanks for your feedback via Feefo. I am very sorry that you feel the level of service from Turquoise was not adequate, as we take great pride in ensuring our service standards are maintained to the highest level at all times. We take all client feedback very seriously and we will be addressing the issues you have highlighted internally. Any further comments or feedback you would like to add, please do feel free to contact me directly, my apologies once again.
James Bell - Sales and Marketing Director
James Bell - Sales & Marketing Director
Excellent service from Karen Martin, who researched several different options and kept us well informed of progress throughout the booking process. Travel documents and supplementary information were...
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Date d'achat : 30/03/2013
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Client de confiance
Vérifié par Feefo
13 years ago
Very helpful but did not always have an intimate knowledge of the location
Our only blip was when our transport did not arrive in Hong Kong. We took a taxi, for which we have been compensated. Our agent at Turquoise was excellent.
When we founded Turquoise, we were determined to create a special kind of travel company. One with inspiration, imagination and perhaps most importantly of all – passion for our destinations.
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Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.
When we founded Turquoise, we were determined to create a special kind of travel company. One with inspiration, imagination and perhaps most importantly of all – passion for our destinations.
