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Client de confiance
12 years ago
No problems except return flight when the original seats allocated were 20 rows apart
No problems except return flight when the original seats allocated were 20 rows apart
TravelPlanners
TravelPlanners
12 years ago
Thank you for taking the time to leave us feedback we are sorry that you were unhappy with the seat allocation on the return flight. I will investigate your comments and will reply to you directly via email shortly.
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Partager
Client de confiance
12 years ago
Did not have any problems at all hotels excellent flights all good everything went to…
Did not have any problems at all hotels excellent flights all good everything went to plan and the service recieved when contacting Travelplanners was excellent
Client de confiance
12 years ago
Excellent service and always there when wanting to contact holiday was perfect
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Partager
Client de confiance
12 years ago
excellent service and assistance from the travel planners rep david spooner - everything we asked…
excellent service and assistance from the travel planners rep david spooner - everything we asked was dealt with efficiently
TravelPlanners
TravelPlanners
12 years ago
Thank you for taking the time to give us feedback we are sorry that you were unhappy with your return flight. I will review your file and email you shortly with an update.
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Partager
Client de confiance
12 years ago
Before sale, service was good, but after I had paid for the holiday I found…
Before sale, service was good, but after I had paid for the holiday I found the service went down hill rapidly. I tried repeatedly to contact the sales person regarding numerous queries, with no...
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TravelPlanners
TravelPlanners
12 years ago
Thank you for taking the time to give us feedback we are sorry that you were unhappy with our service. We are now investigating this matter and will email you shortly with an update.
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Partager
Client de confiance
12 years ago
Very friendly, efficient service
Very friendly, efficient service
TravelPlanners
TravelPlanners
12 years ago
Thank you for taking the time to give us feedback we are sorry that you were unhappy with our product. Our Customer Relations department have acknowledged your letter and are currently investigating this matter and will email you shortly with an update.
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Client de confiance
12 years ago
very helpful. Karen was lovely and happy to help with any queries.
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Client de confiance
12 years ago
The Villa we we had been quoted to stay in was changed shortly before our…
The Villa we we had been quoted to stay in was changed shortly before our trip started.
The place from where the Villa Location & Access details are collected was different from the where we had used...
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TravelPlanners
TravelPlanners
12 years ago
Thank you for taking the time to give us feedback we are sorry that you were unhappy with the villa allocated to you upon arrival. We are now investigating this matter and will email you shortly with an update.
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Partager
Client de confiance
12 years ago
Always offer a great service, polite and friendly and very helpful. Offering alternatives if original…
Always offer a great service, polite and friendly and very helpful. Offering alternatives if original choices are not available.
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Partager
Client de confiance
12 years ago
already booked again for next year holiday was fab
TravelPlanners are experts in designing tailor made itineraries to the USA & Caribbean and specialise in multi centre trips, cruise and stay and luxury villa holidays.
Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.
Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.
Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.
Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.
TravelPlanners are experts in designing tailor made itineraries to the USA & Caribbean and specialise in multi centre trips, cruise and stay and luxury villa holidays.
