Comment les avis de Feefo sont-ils recueillis ?

Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.

Qui peut laisser un avis sur Feefo ?

Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.

Comment vérifions-nous les avis ?

Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.

Comment traitons-nous les faux avis ?

Feefo empêche les gens de laisser de faux avis, car nous n’invitons que les acheteurs vérifiés à donner leur avis.

Avis sur Cruise Megastore /Travel Megastore

Afficher tous les 2,186 commentaires

Client de confiance

7 years ago

Excellent service!

Belinda was extremely courteous and helpful. Great job!

Karen King

Cruise Megastore /Travel Megastore

7 years ago

Wow what a great review! Thank you for taking the time to rate your experience and look forward to many more interactions.

Date d'achat : 23/04/2019

Client de confiance

7 years ago

Booking surnames incorrect

I booked three balcony cabins and each confirmation had the surnames incorrect in the booking. I did not feel confident in booking again as I had to check everything as too many errors.

Karen King

Cruise Megastore /Travel Megastore

7 years ago

I’m sorry to hear about your experience we’re normally known for our exceptional attention to detail, and we regret that we missed the mark. We will contact you shortly to discuss this further.

Date d'achat : 23/04/2019

Trusted Customer

7 years ago

Ce que Trusted Customer a dit à propos de Cruise Megastore /Travel Megastore:

Very good service

At this stage would be happy to deal with them again .

Karen King

Cruise Megastore /Travel Megastore

7 years ago

Thank you for your feedback, we appreciate your time and we look forward to booking you again in the future.

Date d'achat : 08/04/2019

Trusted Customer

7 years ago

Ce que Trusted Customer a dit à propos de Cruise Megastore /Travel Megastore:

Very helpful in booking our cruise and nothing was a problem

Company Representative

Cruise Megastore /Travel Megastore

7 years ago

We are pleased to know that you are happy with your experience and the service received. And we thank you for taking the time to leave your review.

Date d'achat : 18/04/2019

Trusted Customer

7 years ago

Ce que Trusted Customer a dit à propos de Cruise Megastore /Travel Megastore:

I do not feel like i was given a range of price structures and therefore, with hindsight, feel like I have paid too much for my cruise. Questions I asked were too difficult for my consultant to...

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Company Representative

Cruise Megastore /Travel Megastore

7 years ago

We are always looking at how we can better assist our members, so we thank you for your feedback and will contact you shortly to see how we can earn back your business.

Date d'achat : 16/04/2019

Trusted Customer

7 years ago

Ce que Trusted Customer a dit à propos de Cruise Megastore /Travel Megastore:

so far so good!

My consultant was just lovely. Lets see if the 5 stars are worth it if she can snaggle me a upgrade for my family cruise....Cant talk for P&O as yet. we havent been on the cruise yet....

Company Representative

Cruise Megastore /Travel Megastore

7 years ago

Thank you Treacy you’re very kind and thanks for the rating. Don’t hesitate to contact us for your next adventure.

Date d'achat : 05/04/2019

Client de confiance

7 years ago

Great thank you Simone

Soo helpful

Company Representative

Cruise Megastore /Travel Megastore

7 years ago

We appreciate your positive feedback!

Date d'achat : 05/04/2019

Trusted Customer

7 years ago

Ce que Trusted Customer a dit à propos de Cruise Megastore /Travel Megastore:

The service and attitude of Cruise Megastore’s staff was both very friendly and extremely helpful. Will definitely use their service for any future cruises we may endeavour to go on . Highly...

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Karen King

Cruise Megastore /Travel Megastore

7 years ago

Our agents are so friendly because we have the best members! And we figured out what makes our members happy: HOLIDAYS!! We’re always happy to help and we look forward to booking your next adventure.

Date d'achat : 18/04/2019

Trusted Customer

7 years ago

Ce que Trusted Customer a dit à propos de Cruise Megastore /Travel Megastore:

When they returned my call before a public holiday on a Friday they won me.

Easy to contact every person has been helpful and easy to understand. Also I felt comfortable with talking about my situation.

Karen King

Cruise Megastore /Travel Megastore

7 years ago

We love to read when our members enjoy using our services and thank you for taking the time to leave your review.

Date d'achat : 02/04/2019

Client de confiance

7 years ago

Flexible

Respectful when I did not want exactly what was promoted but we found something that I did want at a good price. Payment plan was a bonus. D

Karen King

Cruise Megastore /Travel Megastore

7 years ago

Thank you so much for your feedback. Our company values put member satisfaction as top priority. Its members like you that make our job wonderful. We look forward to serving you again.

Date d'achat : 16/04/2019

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Cruise Megastore /Travel Megastore Commentaires

Comment les avis de Feefo sont-ils recueillis ?

Qui peut laisser un avis sur Feefo ?

Comment vérifions-nous les avis ?

Comment traitons-nous les faux avis ?