Unfortunately we cancelled a cruise deal with another agency believing megastores offer of a better price would be honoured, this wasn't the case and we ended up with an inferior deal. The original...
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Karen King
Cruise Megastore /Travel Megastore
7 years ago
We appreciate the time you’ve taken to leave your review and I’m sorry to hear you had a poor experience. We value your feedback and would like the chance to help improve the opinion you have of Cruise Megastore. We will be in contact with you soon.
Client de confiance
7 years ago
My last contact with megastore was about 2 weeks ago with Bailey Marie Casey from their 2for1 division who assured me she would follow it up. To this date I have not heard anything concrete. Paul H.
Karen King
Cruise Megastore /Travel Megastore
7 years ago
We are sorry to hear that you have waited so long for a follow up. I can assure you we have reached out to the relevant department requesting that they contact you as soon as possible.
Date d'achat : 19/07/2019
1
Partager
TC
Trusted Customer
7 years ago
Ce que Trusted Customer a dit à propos de Cruise Megastore /Travel Megastore:
Cruise Megastore saved me so much money I would definitely recommend them
Karen King
Cruise Megastore /Travel Megastore
7 years ago
Thank you so much for your positive feedback. We are pleased to hear you are happy with your experience and look forward to booking you more holidays in the future!
After I've paid a deposit the service become unacceptable. My phone calls have been completely ignored. During the booking some names where misspelled. After correcting them I can't get invoice...
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Karen King
Cruise Megastore /Travel Megastore
7 years ago
I’m sorry you feel we have not met your expectations and we would appreciate the opportunity to remedy this. We will be in contact with you shortly to respond to your comments.
Date d'achat : 10/08/2019
0
Partager
TC
Trusted Customer
Vérifié par Feefo
COOMA
7 years ago
Ce que Trusted Customer a dit à propos de Cruise Megastore /Travel Megastore:
Carmina was great we had so many changes and she accomodated me with all my changes
Karen King
Cruise Megastore /Travel Megastore
7 years ago
How fantastic! We can’t wait until you return so we can help you with another great adventure. We appreciate the time you’ve taken to leave a review.
Belinda Weblim. excellent,, a pleasure to deal with.
Karen King
Cruise Megastore /Travel Megastore
7 years ago
Thank you for such a great review! I will make sure Belinda gets the recognition she deserves.
Date d'achat : 24/07/2019
0
Partager
TC
Trusted Customer
Vérifié par Feefo
7 years ago
Ce que Trusted Customer a dit à propos de Cruise Megastore /Travel Megastore:
Courtney has been in contact regularly keeping me updated with the booking
Karen King
Cruise Megastore /Travel Megastore
7 years ago
We hope you enjoy your well deserved holiday and thank you for leaving a good review.
Date d'achat : 09/08/2019
0
Partager
Client de confiance
Vérifié par Feefo
7 years ago
Our customer service person was informative, professional and considerate a pleasure to deal with.
Karen King
Cruise Megastore /Travel Megastore
7 years ago
Thanks for leaving such a wonderful review. We are glad that you enjoyed our services; our dedicated agents will be pleased to learn of your positive feedback.
Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.
Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.
Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.
Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.