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Service
4.8
/5
Produit
0
/5
5
4
3
2
1
17
4
0
0
0
21
avis au cours de l’année écoulée
Afficher tous les 2,186 commentaires
TC
Trusted Customer
Vérifié par Feefo
7 years ago
Ce que Trusted Customer a dit à propos de Cruise Megastore /Travel Megastore:
Friendly over the phone service and advice
Karen King
Cruise Megastore /Travel Megastore
6 years ago
Thanks for leaving such a wonderful review. We are glad that you enjoyed our services; our dedicated agents will be pleased to learn of your positive feedback
Date d'achat : 05/10/2019
0
Partager
Client de confiance
Vérifié par Feefo
7 years ago
Courteous and helpful
Karen King
Cruise Megastore /Travel Megastore
6 years ago
Thank you for your feedback, we appreciate your time and we look forward to booking you again in the future.
Date d'achat : 05/10/2019
0
Partager
TC
Trusted Customer
Vérifié par Feefo
7 years ago
Ce que Trusted Customer a dit à propos de Cruise Megastore /Travel Megastore:
Very friendly sevice
Karen King
Cruise Megastore /Travel Megastore
7 years ago
Thank you for your Feedback.
Date d'achat : 04/10/2019
0
Partager
TC
Trusted Customer
Vérifié par Feefo
Lawrence NSW
7 years ago
Ce que Trusted Customer a dit à propos de Cruise Megastore /Travel Megastore:
The rep selling the package was efficient, but the ability to contact anyone after that with an inquiry is ****** near impossible
Karen King
Cruise Megastore /Travel Megastore
7 years ago
We are sorry to hear you aren’t happy with your experience. We will contact you shortly to discuss further and learn what we could do better next time!
Date d'achat : 04/10/2019
0
Partager
TC
Trusted Customer
Vérifié par Feefo
7 years ago
Ce que Trusted Customer a dit à propos de Cruise Megastore /Travel Megastore:
I worked with Sara Jane mainly. She is awesome. She helped me to made my decision. She was fast, very responsive. I also had few call from the rest of your team and all interactions were nice.
Karen King
Cruise Megastore /Travel Megastore
7 years ago
Thanks for leaving such a wonderful review. We are glad that you enjoyed our services; our dedicated agent, Sara-Jane, will be pleased to learn of your positive feedback.
Date d'achat : 04/10/2019
0
Partager
TC
Trusted Customer
Vérifié par Feefo
7 years ago
Ce que Trusted Customer a dit à propos de Cruise Megastore /Travel Megastore:
Yes, Kent was very good getting a disability cabin for us on the cruise.
Karen King
Cruise Megastore /Travel Megastore
7 years ago
We appreciate your positive feedback, and we’re glad we have been able to work with you to create a great holiday booking experience.
Before the cruise was paid for the agent was friendly and helpful. She asked if I needed help with going through the process of checking in. I said I might but I decided to try to do it myself but...
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Karen King
Cruise Megastore /Travel Megastore
7 years ago
I’m sorry you feel we have not met your expectations and we would appreciate the opportunity to remedy this. Thank you for your review, we will contact you shortly to discuss any further comments, concerns, or suggestions you wish to share. We would love the opportunity to make things right.
Client de confiance
7 years ago
I understand the agent had health issues. I am an old woman and stressed like this caused a great distress.
She could have asked another agent to take over. It left me feeling quite anxious. I am sorry about the rating.
Client de confiance
7 years ago
Perhaps I can change my rating to 4.0
Karen King
Cruise Megastore /Travel Megastore
7 years ago
Thank you for your further comments and we hope you have a relaxing time on your well deserved holiday. We appreciate all your time.
Date d'achat : 12/09/2019
0
Partager
TC
Trusted Customer
Vérifié par Feefo
7 years ago
Ce que Trusted Customer a dit à propos de Cruise Megastore /Travel Megastore:
Wonderful experience, really easy and fun to book a cruise
Karen King
Cruise Megastore /Travel Megastore
7 years ago
We appreciate your positive feedback, and we’re glad we have been able to work with you!
Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.
Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.
Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.
Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.