Comment les avis de Feefo sont-ils recueillis ?

Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.

Qui peut laisser un avis sur Feefo ?

Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.

Comment vérifions-nous les avis ?

Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.

Comment traitons-nous les faux avis ?

Feefo empêche les gens de laisser de faux avis, car nous n’invitons que les acheteurs vérifiés à donner leur avis.

Avis sur Cruise Megastore /Travel Megastore

Afficher tous les 2,186 commentaires

Trusted Customer

Vérifié par Feefo

6 years ago

Ce que Trusted Customer a dit à propos de Cruise Megastore /Travel Megastore:

Don't know what's happening

Was promised a brochure would be sent out.... Here it is 4 weeks out Can't find my details...don't know what's happening Don't know if i have a room allocated Etc etc etc No contact since they took...

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Karen King

Cruise Megastore /Travel Megastore

6 years ago

Thank you for taking the time to provide your feedback. Please be assured we will have somebody contact you shortly regarding your upcoming trip.

Trusted Customer

6 years ago

It is 13 days out and still no contact to confirm room or port etc Want to know can i add a person to the room

Date d'achat : 16/08/2019

Trusted Customer

Vérifié par Feefo

6 years ago

Ce que Trusted Customer a dit à propos de Cruise Megastore /Travel Megastore:

Excellent service

Karen King

Cruise Megastore /Travel Megastore

6 years ago

Thank you for taking the time to rate your experience.

Date d'achat : 25/10/2019

Trusted Customer

Vérifié par Feefo

6 years ago

Ce que Trusted Customer a dit à propos de Cruise Megastore /Travel Megastore:

Very good service

Karen King

Cruise Megastore /Travel Megastore

6 years ago

Thanks Barry for posting your feedback.

Date d'achat : 25/10/2019

Client de confiance

Vérifié par Feefo

6 years ago

As I did not authorised the customer service to withdraw my credit card for the total amount, she did not wait until she get through to me via my mob, I am not happy at all as I am still confirming...

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Karen King

Cruise Megastore /Travel Megastore

6 years ago

We apologise you feel like this and we would like to take the time to hear your concerns. We will be in touch with you shortly.

Date d'achat : 25/10/2019

Trusted Customer

Vérifié par Feefo

Caloundra

6 years ago

Ce que Trusted Customer a dit à propos de Cruise Megastore /Travel Megastore:

Still waiting for room allocation and ticket being sent

Getting some in the phillapens when calling your company In Helensvale

Karen King

Cruise Megastore /Travel Megastore

6 years ago

Thank you for your comments; we would like the opportunity to rectify this. Please be assured, we will get the right consultant to discuss this further.

Date d'achat : 25/10/2019

Trusted Customer

Vérifié par Feefo

6 years ago

Ce que Trusted Customer a dit à propos de Cruise Megastore /Travel Megastore:

Happy cruiser

Very helpful and informative

Karen King

Cruise Megastore /Travel Megastore

6 years ago

Thanks Tracy for posting your feedback.

Date d'achat : 10/10/2019

Trusted Customer

Vérifié par Feefo

6 years ago

Ce que Trusted Customer a dit à propos de Cruise Megastore /Travel Megastore:

Fantastic experience.

Great customer service by Linda. Very helpful.

Karen King

Cruise Megastore /Travel Megastore

6 years ago

We’re so pleased you are happy with your experience. I’ll be sure to pass on the positive review!

Date d'achat : 24/10/2019

Trusted Customer

Vérifié par Feefo

Brisbane

6 years ago

Ce que Trusted Customer a dit à propos de Cruise Megastore /Travel Megastore:

Easy and efficient cruise booking service

Very efficient. We needed a wheelchair accessible cabin. Cruise Mega Store helped us book our first cruise. They made it easy and guided us through the process.

Karen King

Cruise Megastore /Travel Megastore

6 years ago

We put customer experience and satisfaction as our priority and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to serving you again!

Date d'achat : 22/10/2019

Client de confiance

Vérifié par Feefo

6 years ago

Easy to talk to and the arrangements were confusing because of my efforts a

Yes will recommend

Karen King

Cruise Megastore /Travel Megastore

6 years ago

It was great to work with you and we appreciate the time you’ve taken to write such a positive comment, thank you.

Date d'achat : 20/10/2019

Trusted Customer

Vérifié par Feefo

6 years ago

Ce que Trusted Customer a dit à propos de Cruise Megastore /Travel Megastore:

As we already knew what we were purchasing it was a matter of ringing up and getting it over the phone. It was good they arranged cabins for my parents beside ours. The only thing that is annoying...

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Karen King

Cruise Megastore /Travel Megastore

6 years ago

Thank you for your feedback, we appreciate your time and we look forward to booking you again in the future. I'll be sure to pass this review on to all departments.

Date d'achat : 14/10/2019

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Cruise Megastore /Travel Megastore Commentaires

Comment les avis de Feefo sont-ils recueillis ?

Qui peut laisser un avis sur Feefo ?

Comment vérifions-nous les avis ?

Comment traitons-nous les faux avis ?