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Service
4.8
/5
Produit
0
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5
4
3
2
1
17
4
0
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0
21
avis au cours de l’année écoulée
Afficher tous les 2,186 commentaires
Client de confiance
Vérifié par Feefo
6 years ago
Sara Jane Horan was excellent she always prompt and efficient in replying to my queries. Nothing was too much trouble.
Karen King
Cruise Megastore /Travel Megastore
6 years ago
We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to serving you again! I will ensure Sara Jane gets the recognition she deserves
As seasoned cruises I was looking for a Cruise to introduce to cruising some of the other family members. After negotiating the cruise and discussing costs for two cabins finally came up with an...
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Karen King
Cruise Megastore /Travel Megastore
6 years ago
We appreciate your positive feedback, and we’re glad we have been able to work with you to create a great holiday booking experience for your Family.
Date d'achat : 21/11/2019
0
Partager
TC
Trusted Customer
Vérifié par Feefo
6 years ago
Ce que Trusted Customer a dit à propos de Cruise Megastore /Travel Megastore:
Polite, friendly staff. Spoke to Ashleigh Alcock. Very helpful. Also spoke to Sandra, in travel and organized extra days and flight home. Staff made it less stressful for us. Checking off all details...
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Karen King
Cruise Megastore /Travel Megastore
6 years ago
Our agents are so friendly because we have the best members! And we figured out what makes our members happy: HOLIDAYS!! We’re always happy to help and we look forward to booking your next adventure.
Date d'achat : 21/11/2019
0
Partager
Client de confiance
Vérifié par Feefo
6 years ago
The service was easy to move around and explore. I received an excellent deal with my next cruise.
I have received phone calls keeping me updated.
Karen King
Cruise Megastore /Travel Megastore
6 years ago
We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to serving you again!
Date d'achat : 20/11/2019
0
Partager
TC
Trusted Customer
Vérifié par Feefo
Hobart
6 years ago
Ce que Trusted Customer a dit à propos de Cruise Megastore /Travel Megastore:
Agent handled my enquiry & booking in great manner
Karen King
Cruise Megastore /Travel Megastore
6 years ago
Thanks for leaving such a wonderful review. We are glad that you enjoyed our services; our dedicated agents will be pleased to learn of your positive feedback.
TC
Trusted Customer
6 years ago
I did fail to say the agent was Mark - mark.laus@ourvacationcentre.com who was very courteous with pleasant phone manner!
Karen King
Cruise Megastore /Travel Megastore
6 years ago
Thank you for your feedback, we appreciate your time and will certainly let Mark know of your comments. We look forward to booking you again in the future.
Date d'achat : 19/11/2019
0
Partager
TC
Trusted Customer
Sydney
6 years ago
Ce que Trusted Customer a dit à propos de Cruise Megastore /Travel Megastore:
They organised our cruise details very quickly ! Everything went smooth. I would fecommend tgem.
Karen King
Cruise Megastore /Travel Megastore
6 years ago
Thank you so much for your feedback. Our company values put member satisfaction as top priority. Its members like you that make our job wonderful. We look forward to serving you again.
Date d'achat : 15/05/2019
1
Partager
Client de confiance
Vérifié par Feefo
6 years ago
Matt was efficient, getting back to me when he said he would. With the huge number of cruises, it is difficult for anyone to be across all of them so there was a little bit of backwards and forwards...
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Karen King
Cruise Megastore /Travel Megastore
6 years ago
Wow what a great review! Thank you for taking the time to rate your experience and look forward to many more interactions. I will make sure Matt gets the recognition he deserves.
Date d'achat : 18/11/2019
0
Partager
Client de confiance
Vérifié par Feefo
6 years ago
Service and communication is very good. Staff experience and knowledge appear excellent.
Karen King
Cruise Megastore /Travel Megastore
6 years ago
We are pleased to know that you are happy with your experience and the service received. And we thank you for taking the time to leave your review
Date d'achat : 18/11/2019
0
Partager
TC
Trusted Customer
Vérifié par Feefo
6 years ago
Ce que Trusted Customer a dit à propos de Cruise Megastore /Travel Megastore:
you could send a booking confirmation with the correct date and time of ship departure and read my reply e mail
Karen King
Cruise Megastore /Travel Megastore
6 years ago
I’m sorry to hear about your experience we’re normally known for our exceptional attention to detail, and we regret that we missed the mark. We will contact you shortly to discuss this further.
Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.
Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.
Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.
Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.