Comment les avis de Feefo sont-ils recueillis ?

Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.

Qui peut laisser un avis sur Feefo ?

Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.

Comment vérifions-nous les avis ?

Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.

Comment traitons-nous les faux avis ?

Feefo empêche les gens de laisser de faux avis, car nous n’invitons que les acheteurs vérifiés à donner leur avis.

Cruise Megastore /Travel Megastore Commentaires

http://www.cruisemegastore.com.au/

EXCEPTIONNEL

Cruise Megastore powered by iCruise has the best cruise selection and deals to hundreds of destinations around the world.

Service

4.8

Produit

avis au cours de l’année écoulée

Afficher tous les 2,186 commentaires

Client de confiance

9 years ago

Helpful

Helpful and gave us lots of options, catered to what we wanted and our changes without a hassle..

Date d'achat : 29/12/2016

Trusted Customer

9 years ago

Ce que Trusted Customer a dit à propos de Cruise Megastore /Travel Megastore:

I left numerous messages once cruise was booked as the beverage package was...

I left numerous messages once cruise was booked as the beverage package wasn't listed on my booking, it took 3 days for this to be responded to and 6 days to get a response

Customer Service

Cruise Megastore /Travel Megastore

9 years ago

Thank you for your feedback. We are sorry to hear of the delay in response. I understand that this was during the Christmas/New Year holiday period. While I understand not hearing back from us straight away can be frustrating, once we returned from the public holiday I can see that you were emailed and advise the drinks package was added to your booking. We are sorry for any inconvenience this may have caused you, however we are glad your booking is all ok and we look forward to sending you on a fantastic trip.

Date d'achat : 29/12/2016

Trusted Customer

9 years ago

Ce que Trusted Customer a dit à propos de Cruise Megastore /Travel Megastore:

found the person l was dealing with very helpful and pleasant.

Helpful with the information, pleasant to speak to.

Date d'achat : 30/12/2016

Trusted Customer

9 years ago

Ce que Trusted Customer a dit à propos de Cruise Megastore /Travel Megastore:

i want a refund i have been given incorrect information on more than one occasion. I work in hospitality and will be telling everyone not to use you people

Date d'achat : 29/12/2016

Trusted Customer

9 years ago

Ce que Trusted Customer a dit à propos de Cruise Megastore /Travel Megastore:

Service was great. Cant fault it. Only dissapointment is that as soon as w...

Service was great. Cant fault it. Only dissapointment is that as soon as we booked deals came out with the $1 drink packages. We are not sure whether to puchase a drinks package as they have bad...

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Date d'achat : 12/12/2016

Client de confiance

9 years ago

Excellent service by Cruise Megastore

Mikayla was very helpful and efficient

Date d'achat : 28/11/2016

Trusted Customer

9 years ago

Ce que Trusted Customer a dit à propos de Cruise Megastore /Travel Megastore:

Excellent

The person we dealt with was very helpful, paid attention to our needs and was courteous .Great to do business with.

Date d'achat : 16/12/2016

Client de confiance

9 years ago

A bit confusing as I was offered. 2 for years deal by a salesperson then to...

A bit confusing as I was offered. 2 for years deal by a salesperson then told by another I couldn't get that deal for the trip I wanted

Date d'achat : 09/12/2016

Trusted Customer

9 years ago

Ce que Trusted Customer a dit à propos de Cruise Megastore /Travel Megastore:

Still not fixed

Many mistakes on names first time used travel agent for cruise will go direct as usual next cruise

Customer Service

Cruise Megastore /Travel Megastore

9 years ago

Thank you for your feedback. We are sorry to hear that your first experience with us was not a smooth one. One of our team members will be in contact with you shortly to ensure everything is all in order with your booking now and answer any further questions you may have.

Date d'achat : 25/11/2016

Trusted Customer

9 years ago

Ce que Trusted Customer a dit à propos de Cruise Megastore /Travel Megastore:

10/10

Julie quirk did the booking for me,profesional and curtious-i was treated respectfully! strange to say,but its a rare trait to get good service.thanks megastore,you were cheaper than my usual booking...

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Date d'achat : 07/12/2016

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