Comment les avis de Feefo sont-ils recueillis ?

Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.

Qui peut laisser un avis sur Feefo ?

Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.

Comment vérifions-nous les avis ?

Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.

Comment traitons-nous les faux avis ?

Feefo empêche les gens de laisser de faux avis, car nous n’invitons que les acheteurs vérifiés à donner leur avis.

Avis sur Cruise Megastore /Travel Megastore

Afficher tous les 2,186 commentaires

Trusted Customer

Vérifié par Feefo

6 years ago

Ce que Trusted Customer a dit à propos de Cruise Megastore /Travel Megastore:

no one has any i dear what going on . They took to munch money . After i paid they change there fees . No one can tell me whats going on .

Company Representative

Cruise Megastore /Travel Megastore

6 years ago

Thank you for letting us know about this. We will contact you shortly to discuss this further.

Trusted Customer

6 years ago

Thank you Kent Hawkins for your help.

Date d'achat : 13/02/2020

Trusted Customer

Vérifié par Feefo

6 years ago

Ce que Trusted Customer a dit à propos de Cruise Megastore /Travel Megastore:

Good selection of cruises

Finally got us a cruise that worked for us

Company Representative

Cruise Megastore /Travel Megastore

6 years ago

How fantastic! We hope you enjoy your holiday!

Date d'achat : 12/02/2020

Client de confiance

Vérifié par Feefo

6 years ago

I just felt that they were all nice and answered questions till I payed and booked then when I had a problem with self check in could not get any clear answer said they would call me back but haven’t...

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Company Representative

Cruise Megastore /Travel Megastore

6 years ago

We are so sorry to hear about your experience and can assure you this is an uncommon instance. We will contact you shortly to make sure that everything is finalised for you.

Date d'achat : 29/01/2020

Trusted Customer

Vérifié par Feefo

Maaroom

6 years ago

Ce que Trusted Customer a dit à propos de Cruise Megastore /Travel Megastore:

Very disappointed in the whole process

Listen to what people are wanting and not just rushing to get a sale. Had th phone numerous times for an invoice to validate my cruise booking, and various other things

Company Representative

Cruise Megastore /Travel Megastore

6 years ago

We apologise you feel like this and we would like to take the time to hear your concerns. We will be in touch with you shortly.

Date d'achat : 29/01/2020

Client de confiance

Vérifié par Feefo

6 years ago

Very clear

Darren Sharman was just fantastic, prompt with his call back and just a lovely manner.

Company Representative

Cruise Megastore /Travel Megastore

6 years ago

How fantastic! We can’t wait until you return so we can help you with another great adventure. We appreciate the time you’ve taken to leave a review.

Date d'achat : 12/02/2020

Trusted Customer

Vérifié par Feefo

Brisbane

6 years ago

Ce que Trusted Customer a dit à propos de Cruise Megastore /Travel Megastore:

After booking a back to back cruise, I contacted our sales representative to contact Carnival re staying in the same cabin for both cruises. He was going to call me back twice and I still haven't...

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Company Representative

Cruise Megastore /Travel Megastore

6 years ago

We are so sorry to hear that this is the experience you have received and can assure you this is not the feeling we aim to leave our members with. We will have the right agent contact you shortly to discuss this further.

Date d'achat : 28/01/2020

Client de confiance

Vérifié par Feefo

6 years ago

Very helpful looking forward to my cruise

Company Representative

Cruise Megastore /Travel Megastore

6 years ago

Thank you for your time, we are excited to help you with future bookings!

Date d'achat : 28/01/2020

Client de confiance

Vérifié par Feefo

6 years ago

It was an absolute pleasure to deal with Nicole Hodgkinson. I have never been on a cruise before and she had both endless patience and advice with the bookings. I couldn’t rate my experience higher...

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Company Representative

Cruise Megastore /Travel Megastore

6 years ago

Ensuring that our members have a positive experience right from the beginning is our top priority and we are glad to see you are happy! We will certainly let Nicole know of your comments and we can’t wait to help you book your next holiday!

Date d'achat : 07/02/2020

Trusted Customer

Vérifié par Feefo

Brisbane

6 years ago

Ce que Trusted Customer a dit à propos de Cruise Megastore /Travel Megastore:

Aeron was terrific. So patient and polite. We went from one room to two ro

Aeron was terrific. So patient and polite every time I spoke to him. We went from one room to two to now booking 8 rooms.

Karen King

Cruise Megastore /Travel Megastore

6 years ago

How fantastic! We can’t wait until you return so we can help you with another great adventure. We appreciate the time you’ve taken to leave a review.

Date d'achat : 09/02/2020

Trusted Customer

Vérifié par Feefo

6 years ago

Ce que Trusted Customer a dit à propos de Cruise Megastore /Travel Megastore:

Great customer service

Karen King

Cruise Megastore /Travel Megastore

6 years ago

Thanks for taking the time to share.

Date d'achat : 08/02/2020

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Cruise Megastore /Travel Megastore Commentaires

Comment les avis de Feefo sont-ils recueillis ?

Qui peut laisser un avis sur Feefo ?

Comment vérifions-nous les avis ?

Comment traitons-nous les faux avis ?