Comment les avis de Feefo sont-ils recueillis ?

Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.

Qui peut laisser un avis sur Feefo ?

Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.

Comment vérifions-nous les avis ?

Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.

Comment traitons-nous les faux avis ?

Feefo empêche les gens de laisser de faux avis, car nous n’invitons que les acheteurs vérifiés à donner leur avis.

Avis sur Cruise Megastore /Travel Megastore

Afficher tous les 2,186 commentaires

Client de confiance

Vérifié par Feefo

6 years ago

Wonderful prompt service, very friendly and great prices plus price beat guarantee!

Karen King

Cruise Megastore /Travel Megastore

6 years ago

We love to see when our members are happy and enjoying using our services! I’ll be sure to pass on the positive review.

Date d'achat : 27/02/2020

Trusted Customer

Vérifié par Feefo

Sydney

6 years ago

Ce que Trusted Customer a dit à propos de Cruise Megastore /Travel Megastore:

Louisa Canning was efficient, not pushy and called when she said she was going to call. Found a great deal for us. Thanks Louisa!

Karen King

Cruise Megastore /Travel Megastore

6 years ago

We are so pleased to hear that you are happy with your experience! Louise will be happy to hear of your positive feedback as well.

Date d'achat : 12/03/2020

Trusted Customer

Vérifié par Feefo

6 years ago

Ce que Trusted Customer a dit à propos de Cruise Megastore /Travel Megastore:

Lovely bubbly customer service

Karen King

Cruise Megastore /Travel Megastore

6 years ago

Thanks for taking the time to share, we are so pleased you are happy with the service received.

Date d'achat : 11/03/2020

Trusted Customer

Vérifié par Feefo

Burpengary East

6 years ago

Ce que Trusted Customer a dit à propos de Cruise Megastore /Travel Megastore:

Great service and follow up Thanks

The person I have spoken with was very helpful, and we feel the we got as good a deal that we could at a great price, looking forward to the cruise all being well at that time.

Karen King

Cruise Megastore /Travel Megastore

6 years ago

We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to serving you again!

Date d'achat : 26/02/2020

Trusted Customer

Vérifié par Feefo

6 years ago

Ce que Trusted Customer a dit à propos de Cruise Megastore /Travel Megastore:

My name is not sondrel !!!!!!!!

Had issues at beginning and also you guys cant seem to get my name right ... ig you look at my email address it says Mellucas ... which is for melissa lucas the other person who booked Thanks would...

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Karen King

Cruise Megastore /Travel Megastore

6 years ago

Thank you so much for your feedback, we are so sorry about the mix up! One of our agents have tried to call you this afternoon to clarify your account details & will try again shortly.

Date d'achat : 09/03/2020

Client de confiance

Vérifié par Feefo

6 years ago

Fair

Service was fine and polite, clear and easy to comprehend

Karen King

Cruise Megastore /Travel Megastore

6 years ago

Thank you for your review! We appreciate your time.

Date d'achat : 18/02/2020

Trusted Customer

Vérifié par Feefo

6 years ago

Ce que Trusted Customer a dit à propos de Cruise Megastore /Travel Megastore:

Great customer service

Booking was so straight forward and they beat 4 other quotes I had. Louisa, the travel consultant we dealt with was able to provide a quote out of hours within minutes. She then organised cabins next...

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Karen King

Cruise Megastore /Travel Megastore

6 years ago

We are pleased to hear that you are happy with your experience! Louisa will be happy to hear of your positive feedback as well.

Date d'achat : 09/03/2020

Client de confiance

Vérifié par Feefo

6 years ago

prompt reply through group bookings

Karen King

Cruise Megastore /Travel Megastore

6 years ago

We are so happy that we could help you and your travelling companions! Thank you for leaving a review!

Date d'achat : 06/03/2020

Client de confiance

Vérifié par Feefo

6 years ago

Friendly service and good information. Waiting on cruise to go ahead! Took out insurance as well explained.

Karen King

Cruise Megastore /Travel Megastore

6 years ago

Thank you for your time, we are excited to help you with future bookings!

Date d'achat : 09/03/2020

Trusted Customer

Vérifié par Feefo

Perth

6 years ago

Ce que Trusted Customer a dit à propos de Cruise Megastore /Travel Megastore:

A website only for the experienced.

Very confusing website. It might have made sense if I'd have cruised before, but being asked about meal times, decking and many other things without a guide as I went was very confusing. I'm pretty...

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Karen King

Cruise Megastore /Travel Megastore

6 years ago

Thank you for leaving your feedback. It’s important for us to know how we can create a better experience for our members! Someone will be in touch soon.

Date d'achat : 06/03/2020

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Cruise Megastore /Travel Megastore Commentaires

Comment les avis de Feefo sont-ils recueillis ?

Qui peut laisser un avis sur Feefo ?

Comment vérifions-nous les avis ?

Comment traitons-nous les faux avis ?