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Service
4.8
/5
Produit
0
/5
5
4
3
2
1
18
4
0
0
0
22
avis au cours de l’année écoulée
Afficher tous les 2,186 commentaires
TC
Trusted Customer
Vérifié par Feefo
6 years ago
Ce que Trusted Customer a dit à propos de Cruise Megastore /Travel Megastore:
Always answers questions and quick to respond and friendly will help with anything with your cruise
Karen King
Cruise Megastore /Travel Megastore
6 years ago
How fantastic! We can’t wait until you return so we can help you with another great adventure. We appreciate the time you’ve taken to leave a review.
Date d'achat : 03/04/2020
0
Partager
TC
Trusted Customer
Vérifié par Feefo
6 years ago
Ce que Trusted Customer a dit à propos de Cruise Megastore /Travel Megastore:
Isabela was so helpful and very pleasant to me. I thank her for all she helped me with.
Karen King
Cruise Megastore /Travel Megastore
6 years ago
We are pleased to hear that you are happy with your experience! Isabella will be happy to hear of your positive feedback as well.
Date d'achat : 20/03/2020
1
Partager
Client de confiance
Vérifié par Feefo
6 years ago
Very Poor i have not received the final statement of my cruise which i cancelled by phone twice and no confirmation anywhere. this was done on the 13th of March. even with snail mail it should be...
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Karen King
Cruise Megastore /Travel Megastore
6 years ago
Thank you for posting a review and we’re sorry to hear that your experience was not of the quality you expected. We would like the opportunity to investigate your feedback further & will be in contact soon to discuss your booking.
Client de confiance
6 years ago
dont wish to discuss my booking. as long as it is cancelled thats all i want.
Karen King
Cruise Megastore /Travel Megastore
6 years ago
Thank you for the updated Feedback, we have been into your booking & can confirm this cancellation request has been finalized.
Know the ships well and very helpful for booking the right cabin to suit.
Friendly and professional, I will book with confidence when the ships sail again.
Karen King
Cruise Megastore /Travel Megastore
6 years ago
We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to serving you again!
Date d'achat : 30/03/2020
1
Partager
TC
Trusted Customer
Vérifié par Feefo
6 years ago
Ce que Trusted Customer a dit à propos de Cruise Megastore /Travel Megastore:
First rep I had was not very supportive, it is my first time and I was not sure how the system worked, he was not happy that I wanted to shop around and emailed me in this regard. Did not go ahead...
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Karen King
Cruise Megastore /Travel Megastore
6 years ago
Thank you for your review and choosing to book with us, should you have any further enquiries we are here to help.
Date d'achat : 27/03/2020
0
Partager
TC
Trusted Customer
Vérifié par Feefo
6 years ago
Ce que Trusted Customer a dit à propos de Cruise Megastore /Travel Megastore:
I have not had a reply to any of my enquires. And there have been several!
Communication from cruise megastore has been virtually non existent
Karen King
Cruise Megastore /Travel Megastore
6 years ago
Thank you for your review, we are so sorry to keep you waiting. Due to the high volume of enquiries we have had in regards to our members upcoming travel plans we are experiencing a delay. Please be assured that we will be in touch with you to discuss your options & we appreciate your patience at this time.
Date d'achat : 12/03/2020
0
Partager
Client de confiance
Vérifié par Feefo
6 years ago
The gentleman I spoke to was very good and rang me back when I requested unfortunately I had a lady try to ring me twice even after I had told her I had spoken to someone and was waiting for him to...
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Karen King
Cruise Megastore /Travel Megastore
6 years ago
Thank you for taking the time to provide your feedback and so sorry to hear of your experience. We can see that you got back in touch with your original consultant and you have booked a fantastic holiday to look forward to. Please let us know if we can assist you with anything else.
Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.
Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.
Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.
Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.