Comment les avis de Feefo sont-ils recueillis ?

Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.

Qui peut laisser un avis sur Feefo ?

Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.

Comment vérifions-nous les avis ?

Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.

Comment traitons-nous les faux avis ?

Feefo empêche les gens de laisser de faux avis, car nous n’invitons que les acheteurs vérifiés à donner leur avis.

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Afficher tous les 575 commentaires

Bud Wittlin

Vérifié par Feefo

USA

18 days ago

Ce que Bud Wittlin a dit à propos de Travel Butlers:

Very responsive when we had to change itinerary a few weeks before departure. Options clearly offered. Everything from initial planning to the actual trip was done well, efficiently and as promised.

Tracey Campbell

Travel Butlers

12 days ago

Thank you for posting your review of our services. It was a pleasure to deal with you both, and chatting things through when we had to make unforeseen changes. I am also so so pleased that you also enjoyed the trip so much. All the very best to you both - Tracey and the Travel Butlers Team

Client de confiance

Vérifié par Feefo

19 days ago

Excellent advice and very easy to deal with. Comprehensive info and support through the specialised App.

Tracey Campbell

Travel Butlers

19 days ago

Thank you for your positive feedback and so pleased that you liked the app too! All the very best to you both - Tracey and the Travel Butlers team.

Judith Howton

Vérifié par Feefo

GBR

20 days ago

Ce que Judith Howton a dit à propos de Travel Butlers:

Knowledgeable, thorough and extremely easy to deal with Travel Company

Travel Butlers was incredible with our trip to South Africa in May this year. Their local knowledge of the area is immense and their advice on what to do and not to do, where to go and how to get...

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Tracey Campbell

Travel Butlers

20 days ago

Thank you for taking the time to post this review! It was a pleasure working with you and your husband and I am so glad that you enjoyed your trip and were happy with our services! All the very best to you both - Tracey and the Travel Butlers team

Judith Lumsden

Vérifié par Feefo

GBR

4 months ago

Ce que Judith Lumsden a dit à propos de Travel Butlers:

Great service and definitely recommend!

We have asked Tracey at Travel Butlers to assist us with several holidays to South Africa and each trip has been amazing! The itinerary was exactly what we wanted and worked perfectly from arrival to...

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Tracey Campbell

Travel Butlers

4 months ago

Thank you so much for posting this review, and it was a pleasure as always to help you plan and book your most recent trip with your friends! Delighted that you were happy with the service we provided and that everyone enjoyed the holiday so much. All the very best to you all - Tracey, Owner/Director of Travel Butlers

Client de confiance

Vérifié par Feefo

9 months ago

The trip of a lifetime!!!

Travel Butlers made sure our trip was completely seamless!! Our guides were incredible and our accomadations were amazing!! Tracey was so helpful in planning the perfect trip to meet our needs and...

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Tracey Campbell

Travel Butlers

9 months ago

Hi, thank you so much for posting this review, and it was a pleasure working with you both to plan your trip! So pleased that you were happy with our services! All the very best - Tracey, Owner/Director, Travel Butlers

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Naomi W

Vérifié par Feefo

10 months ago

Ce que Naomi W a dit à propos de Travel Butlers:

Fantastic personalised service

The service we received from Paul at Travel Butlers was second to none. He listened to our requirements and budget, making helpful suggestions, and put together a trip of a lifetime that surpassed...

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Patrick O'Flaherty

Vérifié par Feefo

USA

10 months ago

Ce que Patrick O'Flaherty a dit à propos de Travel Butlers:

Travel Butlers are the Best

We have made 6 trips to Africa using Travel Butlers. Every trip has gone well. Any problems encountered (3 to the best of my memory*) were promptly and satisfactorily resolved to our satisfaction. ...

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Tracey Campbell

Travel Butlers

10 months ago

Thank you so much for your review. I still laugh about the elephant incidence! We all love working with you and helping you plan your iconic trips! Best wishes to you both, Tracey - Owner/Director, Travel Butlers

Claire Holland

Vérifié par Feefo

GBR

10 months ago

Ce que Claire Holland a dit à propos de Travel Butlers:

Absolutely first class!

We received excellent service from Travel Butlers from start (enquiring) to finish (arriving home). Everything that they had arranged for us went swimmingly, and was top notch. They bent over...

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Tracey Campbell

Travel Butlers

10 months ago

Thank you so much for taking the time to post this review and delighted that you enjoyed your trip and were happy with our services! So glad too that your luggage was reunited with you in the Serengeti - and big thanks to our supplier Simba Safaris for the part they played in this too! Looking forward to you both going back to Africa next year again! All the very best to you both - Tracey, Owner/Director of Travel Butlers

Lucy Hindocha

Vérifié par Feefo

Lincoln

1 year ago

Ce que Lucy Hindocha a dit à propos de Travel Butlers:

Second time of using Travel Butlers and wouldn't hesitate to use again.

Excellent service from beginning to end. Tracey spent a lot of time and effort getting our holiday right. We changed our minds several times along the way but she was unfailingly patient. She made...

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Tracey Campbell

Travel Butlers

1 year ago

Thank you so much for taking the time to post this review. So happy that you had a great birthday trip and are still dining out on the memories! All the very best to you, Tracey - Owner/Director, Travel Butlers

Client de confiance

Vérifié par Feefo

1 year ago

Friendly service with expert knowledge

Friendly service with expert knowledge.

Tracey Campbell

Travel Butlers

1 year ago

Thank you for taking the time to post this review of our services, greatly appreciated!

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Travel Butlers Commentaires

Comment les avis de Feefo sont-ils recueillis ?

Qui peut laisser un avis sur Feefo ?

Comment vérifions-nous les avis ?

Comment traitons-nous les faux avis ?