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Avis sur Thompson & Morgan | Avis sur le service client de https://www.feefo.com/reviews/thompson-morgan | Feefo

Afficher tous les 99,984 commentaires

Bill Langley

6 years ago

Ce que Bill Langley a dit à propos de Thompson & Morgan:

You always get what you order and I have never been disappointed with anything from T& M. Service is quick and efficient.

Ryan J

Thompson & Morgan

6 years ago

Hi,

I am happy to hear such positive comments and wish are positive relationship continues.

Best Wishes,

Ryan

Date d'achat : 27/06/2017

angela upton

Nottingham

6 years ago

Ce que angela upton a dit à propos de Thompson & Morgan:

nice sturdy plants good value saves me growing from seed an instant garden just got to keep the slugs off ? will defiantly buy like this in future

Emma

Thompson & Morgan

6 years ago

Good morning,

We are glad you enjoy our plants and hope you continue to use us in the future.

Best wishes Emma

Avis sur des produits

Date d'achat : 30/06/2017

Stewart D Massey

6 years ago

Ce que Stewart D Massey a dit à propos de Thompson & Morgan:

Plants are always good quality and value for money. Customer service, if you have queries, has always been excellent. I have been a customer for a number of years.

Emma

Thompson & Morgan

6 years ago

Wow we love your plants and the front of your house looks lovely. I am glad you are happy with our service and hope you continue to use us for many years to come.

kind regards Emma

Date d'achat : 28/06/2017

Client de confiance

6 years ago

Thompson and Morgan offer a great service. Quick, efficient and good value. Quality plants

Simon

Thompson & Morgan

6 years ago

Good morning - Thank you for your lovely feedback, we're glad you've been happy with your order ~ Simon

Avis sur des produits

Date d'achat : 23/06/2017

Steve Martin

Nottinghamshire

6 years ago

Ce que Steve Martin a dit à propos de Thompson & Morgan:

Good service. Only issue I have had in the past is with the check out process. Hence why I have not given it 5 stars.

Ryan J

Thompson & Morgan

6 years ago

Good Afternoon,

Thank you for taking your time to give us a review, we have a new website now so I hope the check out process is working much better for you. If you have any issues with it please email us at feefo@thompson-morgan.com and we would be happy to help.

Thanks

Ryan J

Steve Martin

6 years ago

Update on Review : I have now updated my review to 5 Stars because the issue I have had with the check out procedure in the past has now been resolved with the customer service team who when aware of the problem took immediate action to put things right

Faye

Thompson & Morgan

6 years ago

Lovely to hear we have resolved your query to your satisfaction. ~ Regards Faye

Avis sur des produits

Date d'achat : 28/06/2017

Client de confiance

6 years ago

The seeds were good value and will give a great start to next years growing season. great offer and brilliant service/ .

Faye

Thompson & Morgan

6 years ago

Pleased to learn you grabbed yourself some bargain seeds I m sure you will be very happy with the results,. Happy gardening :) ~ Kind regards ~ Faye

Date d'achat : 27/06/2017

Bob Wilcox

6 years ago

Ce que Bob Wilcox a dit à propos de Thompson & Morgan:

Service very good, from ordering to delivery.

Faye

Thompson & Morgan

6 years ago

Lovely to learn you found everything to your satisfaction. ~ Regards Faye

Avis sur des produits

Date d'achat : 04/07/2017

Paul Power

6 years ago

Ce que Paul Power a dit à propos de Thompson & Morgan:

My past and present experience with Thompson and Morgan has always been grreat. The products are exemplary and on the rare occaison of a problem due to late delivery, Thompson and Morgan have recified

...

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Faye

Thompson & Morgan

6 years ago

Wow! Thank you so much for such lovely feedback, it makes us truly happy to know that you we have even on rare occasions when something has gone wrong we have put it right to your satisfaction. Happy gardening :) ~ Regards Faye

Avis sur des produits

Date d'achat : 27/06/2017

Paul Heynes

6 years ago

Ce que Paul Heynes a dit à propos de Thompson & Morgan:

Don't send out dead plants. At least 80% of the plants were dead on arrival. I have been too busy to send them back but needless to say the chances of me using the service in future are not very hi

...

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Faye

Thompson & Morgan

6 years ago

Really sorry the plants arrived like that so I have replaced the Perennials for delivery in September and we are sure you will be most impressed with what you receive. Thank you for the feedback which we really do appreciate so we know what we need to work on going forward. ~ Regards Faye

Paul Heynes

6 years ago

Faye Thank you for such a positive response, this is appreciated. I am very happy to have the perennials in September but am a little worried they will arrive when we are away (4 -15/9 inclusive). Can you work around those dates please? Many thanks, Paul (07789 395712)

Faye

Thompson & Morgan

6 years ago

Thanks for your reply, I have sent you an email regarding the delivery of your replacement order. ~ Regards Faye

Avis sur des produits

Date d'achat : 28/06/2017

Alan Hayett

6 years ago

Ce que Alan Hayett a dit à propos de Thompson & Morgan:

I would reccommend

Sam F

Thompson & Morgan

6 years ago

Hi there, I am glad that we could live up to your expectations and you would recommend us to others. If there is anything I can help, please let me know ~ Kind Regards, Sam

Alan Hayett

6 years ago

Your response is admirable. I thank you.

Faye

Thompson & Morgan

6 years ago

Your welcome :) ~ Regards Faye

Avis sur des produits

The delivery was poor. Thrown over gate. landed upside down. no note to say it had been delivered needless to say it was several days before I found the parcel

Faye

Thompson & Morgan

6 years ago

Really sorry they arrived like that please rest assured I have passed your feedback on. In the meantime I can see that my colleague has refunded you for these. Thank you for taking the time to post your review. ~ Regards Faye

Date d'achat : 30/06/2017

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À propos de Thompson & Morgan

Since the first seed catalogue was published in 1855, Thompson & Morgan has grown to become one of the UK's largest Mail Order Seed and Plant companies. Through the publication of our catalogues and the operation of our award-winning website, Thompson & Morgan is able to provide home gardeners with the very best quality products money can buy. In addition to our longstanding UK presence, the brand also operates throughout the world through its international website and offers its popular seed range through major garden centres across Europe.

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0333 400 0033

Poplar Lane, Ipswich, Suffolk, IP8 3BU, United Kingdom

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Thompson & Morgan Commentaires

Allium Big Impact Mixedlove alliums good value and attractive when in clumped together(2) commentaires en plus sur ce produitVoir le site Internet du produit

Antirrhinum majus Madame Butterfly F1 Hybrid Garden Readywill have a lovely display next year wish I had a bigger garden(34) commentaires en plus sur ce produitVoir le site Internet du produit

Ageratum houstonianum Blue Danube Garden Readynice display the slugs have left these alone and they are good sturdy plants(15) commentaires en plus sur ce produitVoir le site Internet du produit

Lobelia Monsoon Garden Readyunfortunately the snails made a meal of these they won't do next year(8) commentaires en plus sur ce produitVoir le site Internet du produit

Clematis Lucky DipI was offered many great deals on plants. There's no pressure and I can pick and chose when and what I buy. I can buy with confidence. The latest addi...(54) commentaires en plus sur ce produitVoir le site Internet du produit

Busy Lizzie Divine Mixed New Guinea Garden Ready(10) commentaires en plus sur ce produitVoir le site Internet du produit

Goji Berry Amber Sweet(5) commentaires en plus sur ce produitVoir le site Internet du produit

Viola Autumn Jewels Mixed Garden Ready(121) commentaires en plus sur ce produitVoir le site Internet du produit

Dianthus Festival Mixed Garden Ready(59) commentaires en plus sur ce produitVoir le site Internet du produit

Pansy Autumn Blaze Mixed Garden Ready(69) commentaires en plus sur ce produitVoir le site Internet du produit

Dianthus Plant Lucky Dip(99) commentaires en plus sur ce produitVoir le site Internet du produit

Polyanthus Firecracker Garden Ready(15) commentaires en plus sur ce produitVoir le site Internet du produit

Mighty DripperOrdered two, only used one so far. Easy to set up and does what it says.(40) commentaires en plus sur ce produitVoir le site Internet du produit

Hellebore Purple-flowered Christmas RoseThese products are seeds, some of which take many months to germinate. The seeds ( Sedum) that took a shorter have germinated well and have been prick...(1) commentaires en plus sur ce produitVoir le site Internet du produit

36 FREE PerennialsDead plants, girl friend not happy(164) commentaires en plus sur ce produitVoir le site Internet du produit

Verbena Quartz Mixed F1 Hybrid Garden Ready(28) commentaires en plus sur ce produitVoir le site Internet du produit

Geranium Jackpot Mixed F1 Hybrid Garden ReadyThe delivery was poor. Thrown over gate. landed upside down. no note to say it had been delivered needless to say it was several days before I found t...(87) commentaires en plus sur ce produitVoir le site Internet du produit

Comment les avis de Feefo sont-ils recueillis ?

Qui peut laisser un avis sur Feefo ?

Comment vérifions-nous les avis ?

Comment traitons-nous les faux avis ?