Thompson & Morgan Commentaires

Thank you so much for your detailed and positive feedback on our packaging and our products. Ordering from Mail Order companies can sometimes be difficult and tiresome, I am so glad that you have enjoyed your experience with us :) ~ Regards, Caitlin

I personally love the Buddleja Buzz 3-in-1, the triple colours and compact size makes it perfect for any garden :) Thank you for the positive comments. ~ Regards, Caitlin

Thank you for your review. I am truly sorry to hear of your disappointment with your order. I have arranged for a refund to be done as requested for you to the value of the P&P paid. Kind regards, Ryan

Hi there, I'm very sorry that you feel that we take your custom for granted. We value you your custom and try our best to respond to all queries and complaints in a timely manner. I have arranged for the yellow and white bare root roses to be replaced as soon as our new stock arrives. This is during November. We routinely ask for pictures so that we can diagnose any major problems which may not have previously been detected. If you are able to send an email to photos@thompson-morgan.com this will enable us to investigate further. I hope that you will be delighted with your replacements. Regards, Anne

Thank you, hopefully our plants will be the perfect addition to your patio :) ~ Regards, Caitlin

The Incredibloom does show a noticeable difference, I found that when I used it and now wouldn't be without it! Clematis and Creepers complement each other wonderfully as well, your garden must look fantastic! ~ Regards, Caitlin

Thanks for the feedback :) I'm glad that you were pleased with your products. ~ Regards, Caitlin 

Thanks for the positive feedback on the Busy Lizzie Divine plants and the Mighty Dripper that you received. I have taken your comment about the postage charge on board and we will definitely look into this. ~ Regards, Caitlin

Fantastic that you thought they were so lovely, but so sorry that a number were damaged as this is not what we want for our customers to experience. We really welcome your feedback regarding the delivery service and this will be taken on board and used for improving this part of our service. As an apology I have sent you an email with a voucher which I do hope you will use against your next order :) ~ Kindest regards Faye

Thanks for the recommendation :) So happy that you have been pleased with our service, and with the Garden ready plants that you have received from us. Your positive feedback is greatly appreciated. ~ Regards, Caitlin