Comment les avis de Feefo sont-ils recueillis ?

Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.

Qui peut laisser un avis sur Feefo ?

Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.

Comment vérifions-nous les avis ?

Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.

Comment traitons-nous les faux avis ?

Feefo empêche les gens de laisser de faux avis, car nous n’invitons que les acheteurs vérifiés à donner leur avis.

Avis sur Thompson & Morgan

Afficher tous les 120,178 commentaires

Client de confiance

Vérifié par Feefo

9 years ago

Majority of items not received yet

Ask me to review my purchases after I've received them!

Ryan B

Thompson & Morgan

9 years ago

We look forward to seeing your review when your items have arrived. Kind regards, Ryan

Client de confiance

9 years ago

Thanks for your comment Ryan, due to the nature of your business perhaps you need to review your review system.

Faye

Thompson & Morgan

9 years ago

Thank you for your comments I will pass your feedback on. ~ Regards Faye

Date d'achat : 04/07/2017

Client de confiance

Vérifié par Feefo

9 years ago

Disappointing

I used Tesco vouchers for my order and thought I was eligible for a special offer at checkout (upselling). I was told my Tesco voucher has been refunded but, when I put in the code, it doesn't work....

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Nikki

Thompson & Morgan

9 years ago

Hi there, Thank you for your feedback, I am sorry to hear that you are not happy with the service that you have received from us. I have checked our reporting and can see that the refund for your Tesco Voucher has been logged and will be sent to them at the end of the month as per our agreement with them. Once Tesco have actioned the refund, your points will go back on to your Clubcard account. Unfortunately you will not be able to reuse your original voucher, however these can be used online or new vouchers will be issued via Tesco. If we can be of any further assistance, please do get in touch, we will be happy to help. Thanks Nikki

Date d'achat : 03/07/2017

Client de confiance

Vérifié par Feefo

9 years ago

Don't expect to have a plant as shown in publicity photograph, it will take

Order processed & delivered in an efficient manner.

Steve

Thompson & Morgan

9 years ago

Thanks for the review. We strive to have satisfied customers and pride ourselves on efficient delivery. Happy gardening, Steve

Avis sur des produits

Date d'achat : 29/06/2017

Client de confiance

Vérifié par Feefo

9 years ago

Good quality and service

Plant arrived very well packaged (no damage at all) and very healthy. I would certainly order from them again.

Sam F

Thompson & Morgan

9 years ago

Hello there, I am glad to see that you are happy with the condition your plants arrived. I look forward to receiving an order from you again :). If I can be any help, I will be happy to answer your queries ~ Kind Regards Sam

Avis sur des produits

Date d'achat : 04/07/2017

Trusted Customer

Vérifié par Feefo

9 years ago

Ce que Trusted Customer a dit à propos de Thompson & Morgan:

Very good

Quick delivery and plants that quickly established for a very reasonable price.

Steve

Thompson & Morgan

9 years ago

Thank you for the review. We aim to deliver all of our order either before the esimated delivery date or on time. We are glad that you are happy with our products and service. Steve

Avis sur des produits

Date d'achat : 04/07/2017

Client de confiance

Vérifié par Feefo

9 years ago

Very please with these plant's - so many sent and only paid postage.......I have planted all ,just waiting to see what they look like. Thank you so much

Sam F

Thompson & Morgan

9 years ago

Good afternoon, I am pleased to see you are delighted with your Antirrhinums. I cannot wait to hear how these grow and mature in the near future! If you have any other queries I would be happy to help. ~ Kind Regards Sam

Avis sur des produits

Date d'achat : 28/06/2017

Client de confiance

Vérifié par Feefo

9 years ago

Excellent though I won't receive my pieris until September the daphne has adapted quickly to a bigger pot. Hythe Kent

Sam F

Thompson & Morgan

9 years ago

Hello there, I am happy to see the Daphne you purchased has grown on successfully and is thriving in its new location. I am sorry there is a little wait for the Pieris, but this is the time that we feel would be the best time to send these out to our customers. I apologise for any inconvenience this has caused. If I can help with any of your queries, please do not hesitate to contact me. ~ Kind Regards Sam

Avis sur des produits

Date d'achat : 04/07/2017

Client de confiance

Vérifié par Feefo

9 years ago

Excellent packaged plants and swift delivery

Exceptional quick delivery, plants packed really well and are already thriving! They looked healthy on arrival and with clear replanting instructions I have done something well, can't wait until next...

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Sam F

Thompson & Morgan

9 years ago

Good afternoon, I am happy to read that you are delighted with the service you have received. I cannot wait to hear about how your plants have progressed next year when they will reach their potential growth. If there are any queries you have I would be happy to help. ~ Kind Regards, Sam

Date d'achat : 28/06/2017

Client de confiance

Vérifié par Feefo

9 years ago

The plants arrived well pacaged and in good condition, very healthy looking plants.

Sam F

Thompson & Morgan

9 years ago

Hello there, I am happy to see you are satisfied with how your plants looked upon delivery. We always aspire to provide high quality products and I am pleased we were able to in this case. If you have any question I would be happy to help ~ Kind Regards, Sam

Avis sur des produits

Date d'achat : 30/06/2017

Client de confiance

Vérifié par Feefo

9 years ago

plants arrived in good condition package excellent .and being netting coverage what a great idea to keep plants together .all plants doing well beautiful shades .very pleased with my purchase

Sam F

Thompson & Morgan

9 years ago

Hi there, I am happy to hear that your Garden Ready plants are doing well and flourishing in these conditions. Also i am pleased to hear the colours of the plants are beautiful and look great. If I can be any help, do not hesitate to contact me. ~ Kind Regards, Sam

Avis sur des produits

Date d'achat : 29/06/2017

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Feefo Trusted Service Awards

Nos prix indépendants récompensent les meilleures marques en matière de service à la clientèle. Les gagnants sont désignés sur la base des avis qu’ils reçoivent de leurs clients.

Que sont les Trusted Service Awards ?

Pourquoi faire confiance aux avis de Feefo ?

En savoir plus sur Feefo

Thompson & Morgan Commentaires

Lavatera Barnsley BabyPlus d'avis sur ce produitVoir le site Internet du produitHope to eventually have flowering plants but it will be next year at the earliest if they survive through the winter.

Weigela florida Pink PoppetPlus d'avis sur ce produitVoir le site Internet du produitPrompt service. Plant very well packaged with no broken bits. I would certainly order from this company again.

Buddleja Buzzreg CollectionPlus d'avis sur ce produitVoir le site Internet du produitGood strong little plants

Geranium Jackpot Mixed F1 Hybrid Garden ReadyPlus d'avis sur ce produitVoir le site Internet du produitGood strong plants for a good price

Antirrhinum majus Madame Butterfly F1 Hybrid Garden ReadyPlus d'avis sur ce produitVoir le site Internet du produitFantastic, very pleased, what a great offer , all planted just waiting to see the result. Thank you.

Daphne x transatlantica Eternal FragrancePlus d'avis sur ce produitVoir le site Internet du produitPlant was well packed and in good condition ask me again in a years time.

Campsis x tagliabuana Indian SummerPlus d'avis sur ce produitVoir le site Internet du produitHealthy plant well packaged and in good condition

Petunia Orchid Picotee Mixed F1 Hybrid Garden ReadyPlus d'avis sur ce produitVoir le site Internet du produitlooks great have lovely shades

Begonia Non-Stop Mixed Garden ReadyPlus d'avis sur ce produitVoir le site Internet du produitmixed shades have planted in tubs look great

Lobelia Monsoon Garden ReadyPlus d'avis sur ce produitVoir le site Internet du produitgreat for mixed pots hanging baskets and tubs great as a filler with other plants purchased

Geranium Jackpot Mixed F1 Hybrid Garden ReadyPlus d'avis sur ce produitVoir le site Internet du produitlook good in hanging baskets and tubs very good buy

Comment les avis de Feefo sont-ils recueillis ?

Qui peut laisser un avis sur Feefo ?

Comment vérifions-nous les avis ?

Comment traitons-nous les faux avis ?