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Avis sur Thompson & Morgan | Avis sur le service client de https://www.feefo.com/reviews/thompson-morgan | Feefo

Afficher tous les 110,228 commentaires

Larry O'Hara

7 years ago

Date d'achat : 28/06/2017

Ce que Larry O'Hara a dit à propos de Thompson & Morgan:

Many of the plant plugs arrived dried out. The majority have not survived being transferred to compost pots. Sad.

Ryan B

Thompson & Morgan

7 years ago

Thank you for your email. I am sorry to hear that your plants have arrived in disappointing condition. I have arranged for a replacement pack to be sent out to you as soon as they are next available. Please do let me know if there are any further queries I can help with at all. Kind regards, Ryan

Client de confiance

7 years ago

Date d'achat : 04/07/2017

excellent

first class delivery ants in v good condition would Definatly buy again x

Faye

Thompson & Morgan

7 years ago

Lovely to hear you like them so much you would buy the plants again and is the best kind of recommendation :) ~ Regards Faye

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Alex Heselgrave

Larkfield Kentk

7 years ago

Date d'achat : 30/06/2017

Ce que Alex Heselgrave a dit à propos de Thompson & Morgan:

Service was good but very disappointed with the purchase

We were sent two lots one phone call it was all sorted

Ryan B

Thompson & Morgan

7 years ago

Thank you very much for your review, glad to hear that you are happy with our service. Kind regards, Ryan

Avis sur des produits

Ronald Knott

7 years ago

Date d'achat : 30/06/2017

Ce que Ronald Knott a dit à propos de Thompson & Morgan:

If you want perfection look no further !

You asked what they did well, You should have asked if they did anything not up to scratch. With my dealing with them they and their products are first class, delivery and packing are superb, I have...

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Caitlin

Thompson & Morgan

7 years ago

Wow, thank you so much for such a glowing recommendation! I'm so glad that you have had a lovely experience with us. From the items you have listed, I bet you have a beautiful garden to show off to any neighbour :) ~ Regards, Caitlin

Avis sur des produits

george cox

7 years ago

Date d'achat : 30/06/2017

Ce que george cox a dit à propos de Thompson & Morgan:

GREAT PLANTS AT A GREAT PRICE

PLANTS ARRIVED IN VERY GOOD TIME AND IN GOOD CONDITION ALL PLANTED OUT AND DOING VERY WELL

Caitlin

Thompson & Morgan

7 years ago

I'm glad that your plants arrived quickly, and that they are growing well. The red Geraniums are the perfect contrast for any other flowers in the garden, and look amazing when they bloom. ~ Regards, Caitlin

Avis sur des produits

Malcolm Holmes

York

7 years ago

Date d'achat : 30/06/2017

Ce que Malcolm Holmes a dit à propos de Thompson & Morgan:

Great customer service

After a error over my address,on my part ! Unable to deliver,so items returned. After contacting sales,they were very helpful and have agreed to resend the items and I am now awaiting delivery. Great...

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Caitlin

Thompson & Morgan

7 years ago

Thank you so much, I hope that your replacement Jasmine arrives soon :) They are lovely plants and smell wonderful when they bloom. ~ Regards, Caitlin

Avis sur des produits

Robert Stout

7 years ago

Date d'achat : 28/06/2017

Ce que Robert Stout a dit à propos de Thompson & Morgan:

Could have been better

Bad: About one third of the plants were damaged beyond repair. Good: I received a full refund.

Mark

Thompson & Morgan

7 years ago

Hello, thank you for leaving a review. Once again, we are very sorry for the condition in which you received your plants. However, I'm glad that one of the members of our customer service team has been able to resolve this for you. If there is anything further I can do to help, please do not hesitate to get in contact.

Many thanks,
Mark

Client de confiance

7 years ago

Date d'achat : 29/06/2017

I was supprised about how quick my order arrived & was very pleased with it & the plant looks lovely in the pot

Faye

Thompson & Morgan

7 years ago

That's so great to hear you have been so pleased and that the pot has emphasized the plant creating a beautiful display. ~ Regards Faye

Avis sur des produits

Joan Bretherton

7 years ago

Date d'achat : 29/06/2017

Ce que Joan Bretherton a dit à propos de Thompson & Morgan:

Beautiful and inexpensive garden ready bedding plants.

I ordered some garden ready bedding plants in July to replace some that were ruined when we replaced a garden fence. I am pleased to say that they are growing really well and flowering.

Faye

Thompson & Morgan

7 years ago

Great to hear that the garden ready plants were able to come to the rescue :) ~ Faye

Avis sur des produits

Andrew Oades

7 years ago

Date d'achat : 28/06/2017

Ce que Andrew Oades a dit à propos de Thompson & Morgan:

Poor Plants worse Customer Service

I reported by email to Thompson and Morgan's customer services(???) dept That a number of the plants delivered to me were d.o.a, unfortunately I have had no reply to this message.

Ryan B

Thompson & Morgan

7 years ago

I am truly sorry to hear that you did not receive a response to your email, I am unsure as to why this would be. I have left further comments on your product review. Kind regards, Ryan

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À propos de Thompson & Morgan

Since the first seed catalogue was published in 1855, Thompson & Morgan has grown to become one of the UK's largest Mail Order Seed and Plant companies. Through the publication of our catalogues and the operation of our award-winning website, Thompson & Morgan is able to provide home gardeners with the very best quality products money can buy. In addition to our longstanding UK presence, the brand also operates throughout the world through its international website and offers its popular seed range through major garden centres across Europe.

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0333 400 0033

Poplar Lane, Ipswich, Suffolk, IP8 3BU, United Kingdom

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Thompson & Morgan Commentaires

Clematis New Love(28) commentaires en plus sur ce produitVoir le site Internet du produitBush clematis blue scented

Solar Buzzkill Single Pack(19) commentaires en plus sur ce produitVoir le site Internet du produitNo instructions i.e. Turn on/off been up two weeks no flys what am I doing wrong ?

Dianthus Plant Lucky Dip(99) commentaires en plus sur ce produitVoir le site Internet du produitFrom my initial review, no more needs to be said.

Trachelospermum jasminoides Star of Toscana(35) commentaires en plus sur ce produitVoir le site Internet du produitAs before! great company!

Garden Snips(249) commentaires en plus sur ce produitVoir le site Internet du produitFor a freebie very useful

Geranium Best Red F1 Hybrid Garden Ready(29) commentaires en plus sur ce produitVoir le site Internet du produitGOOD PLANTS AND A GOOD SERVICE

Trachelospermum jasminoides Star of Toscana(35) commentaires en plus sur ce produitVoir le site Internet du produitAwaiting delivery of above items due to my error on address !

Garden Snips(249) commentaires en plus sur ce produitVoir le site Internet du produitjust what I needed for cutting off dead heads not too big to get in the way of other flowers

Small Patio Pot(7) commentaires en plus sur ce produitVoir le site Internet du produitJust what I needed for a plant in my conservatory the plant likes it & it looks good

Petunia Orchid-Flowered Mixed F1 Hybrid Garden Ready(19) commentaires en plus sur ce produitVoir le site Internet du produit

36 FREE Perennials(164) commentaires en plus sur ce produitVoir le site Internet du produitNumber of plants d.o.a, some now flourishing due to Tlc.

Comment les avis de Feefo sont-ils recueillis ?

Qui peut laisser un avis sur Feefo ?

Comment vérifions-nous les avis ?

Comment traitons-nous les faux avis ?