The Works Commentaires

Good afternoon, Thank you for your feedback. We are sorry to hear that we could not fulfill your order on this occasion. Unfortunately due to the popularity of our items they can sell out very quickly, the website is updated at regular intervals but as it is not a live inventory system this issue can arise on occasion. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards, The Works.

Good afternoon, Thank you for your feedback. Please accept our sincere apologies that your order was damaged in transit. Our records show that our customer service team have issued a refund. We are working closely with the couriers, This will be passed to them to investigate. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards, The Works.

Good afternoon, Thank you for your feedback. We are extremely sorry that the incorrect items were delivered to you. Our records show that our customer service team have been in touch, unfortunately we were unable to resend your items on this occasion. This will be passed to the relevant department for further training to ensure you receive our excellent customer service. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards , The Works.

Good afternoon, Thank you for your feedback. I'm very sorry to hear that you have not received your order. We are working closely with our couriers to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate. Our records show that this order was delivered on the 26th of September by Evri. If you have not received this order please call customer service on 1021 313 6050. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards, The Works.