Inspiring and empowering customers to read, learn, create and play
Service
3.2
/5
5
4
3
2
1
556
100
75
105
448
1,284
avis au cours de l’année écoulée
Afficher tous les 269,282 commentaires
Client de confiance
Vérifié par Feefo
4 months ago
Would recommend the word for their excellent service and good quality books
Ordered the books and they arrived when stated and were well packed. Granddaughter was delighted and loved every single book
0
Partager
Client de confiance
Vérifié par Feefo
4 months ago
Amazing value
Amazing value
0
Partager
Client de confiance
Vérifié par Feefo
4 months ago
Bring back online shopping!!
Discrimination against disabled people.
Donna Smith
The Works
4 months ago
Good afternoon,
Thank you for your feedback.
I do apologise that you are no longer able to shop online with the Works.
Our stores have always been the heart of The Works — where we offer great value, friendly service and inspiration for screen free fun.
Our website is still here to help you browse our fantastic ranges of arts and crafts, stationery, toys and games, and books, as well as finding ideas and inspiration for affordable, screen free activities for the whole family before visiting us in one of our 500+ stores across the UK.
As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide.
Your feedback will be extremely helpful in this respect.
Kind regards,
The Works.
0
Partager
Client de confiance
Vérifié par Feefo
4 months ago
Wonderful shop.
Ordered on line. No problems. My order came promptly, nicely packaged with no damages. Very good service and excellent value for money spent.
0
Partager
JW
Jennifer Wood
Vérifié par Feefo
GBR
4 months ago
Ce que Jennifer Wood a dit à propos de The Works:
Delivery Service closing down
I was please with the good I had ordered. HOWEVER I was sorry that you are stopping your postal delivery service as I am 80 years old and find it difficult to get into your shop in Devizes to find...
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0
Partager
Client de confiance
Vérifié par Feefo
4 months ago
Having stop online shopping NONE
Donna Smith
The Works
4 months ago
Good afternoon,
Thank you for your feedback.
I do apologise that you are no longer to shop online with The Works.
Our stores have always been the heart of The Works — where we offer great value, friendly service and inspiration for screen free fun.
Our website is still here to help you browse our fantastic ranges of arts and crafts, stationery, toys and games, and books, as well as finding ideas and inspiration for affordable, screen free activities for the whole family before visiting us in one of our 500+ stores across the UK.
As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide.
Your feedback will be extremely helpful in this respect.
Kind regards,
The Works.
0
Partager
DF
Dean Foskett
Vérifié par Feefo
GBR
4 months ago
Ce que Dean Foskett a dit à propos de The Works:
Questionable
Informed all the way. Dispatch time was slower than what I would of expected but at the cost of waiting an additional two days. Quality of the book was questionable - label was placed over spine and...
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0
Partager
Client de confiance
Vérifié par Feefo
4 months ago
Bring the website back
The shops are always great but it's frustrating now that they don't all carry the same books and I have to go to multiple stores to find what I'm looking for. I think the decision to get rid of the...
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0
Partager
BC
Bekah Corrin
Vérifié par Feefo
GBR
4 months ago
Ce que Bekah Corrin a dit à propos de The Works:
Stickers stuck to front cover… why?!
Received my book with a sticker on the front that wouldn’t come off properly so left a big sticky mess of glue and paper stuck to the front cover! Why put stickers on books?!!?
0
Partager
SB
Stephen Brierley
Vérifié par Feefo
GBR
4 months ago
Ce que Stephen Brierley a dit à propos de The Works:
The works
Very reasonable prices good selection of things to do and good books at a very good price.
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.
Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.
Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.
Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.
Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.