Inspiring and empowering customers to read, learn, create and play
Service
3.2
/5
5
4
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2
1
556
100
75
105
448
1,284
avis au cours de l’année écoulée
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Patricia Maxwell
Vérifié par Feefo
8 months ago
0
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SW
Shirley A Wittering
Vérifié par Feefo
GBR
8 months ago
Ce que Shirley A Wittering a dit à propos de The Works:
Great Choice
Great choice, good value, pleasant venue.
0
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HT
Huong Tran
Vérifié par Feefo
8 months ago
0
Partager
ER
Esther Ross
Vérifié par Feefo
8 months ago
0
Partager
Client de confiance
Vérifié par Feefo
8 months ago
Advent books
Excellent selection of products, great prices and good delivery times
0
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Client de confiance
Vérifié par Feefo
8 months ago
It took almost a months from the date of me ordering to me actually receiving my items !!!
Donna Smith
The Works
8 months ago
Good afternoon,
Thank you for your feedback.
I'm very sorry to hear that your order was delayed due to an issue with the warehouse.
We are working closely with our warehouse to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate.
As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide.
Your feedback will be extremely helpful in this respect.
Kind regards,
The Works.
0
Partager
Client de confiance
Vérifié par Feefo
8 months ago
Helpful Staff
The staff have been so helpful it was refreshing not to be treated in the 'if you cant see it we haven't got it' manner, The staff went out of their way to be accommodating, special mentions to...
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0
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SF
sandra FULLERTON
Vérifié par Feefo
8 months ago
Ce que sandra FULLERTON a dit à propos de The Works:
Truth @ 101
Good company and lots of choices, lots of different things to purchase and thr price is good
0
Partager
Client de confiance
Vérifié par Feefo
8 months ago
Slow to despatch
Really slow to despatch order. I chased it up by email after 5 working days and was told the expected delivery time is ten days from ordering. Actually arrived after 3 weeks
Donna Smith
The Works
8 months ago
Good afternoon,
Thank you for your feedback.
I'm very sorry to hear that your order was delayed due to an issue with the warehouse.
We are working closely with our warehouse to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate.
As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide.
Your feedback will be extremely helpful in this respect.
Kind regards,
The Works.
0
Partager
JA
Jackie
Vérifié par Feefo
GBR
8 months ago
Ce que Jackie a dit à propos de The Works:
Nightmare online order, just not acceptable.
I have always shopped at The Works and ordered online, but since they have moved warehouse, it has been a nightmare with orders.
I ordered 8 items on 8th November, and by 4th December they still...
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Donna Smith
The Works
8 months ago
Good afternoon,
Thank you for your feedback.
I'm very sorry to hear that all of your order was not delivered to you.
We are working closely with our warehouse to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate.
As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide.
Your feedback will be extremely helpful in this respect.
Kind regards,
The Works.
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.
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Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.