Comment les avis de Feefo sont-ils recueillis ?

Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.

Qui peut laisser un avis sur Feefo ?

Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.

Comment vérifions-nous les avis ?

Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.

Comment traitons-nous les faux avis ?

Feefo empêche les gens de laisser de faux avis, car nous n’invitons que les acheteurs vérifiés à donner leur avis.

Avis sur The Works | Avis sur le service client de {{merchantUrl}} | Feefo

Client de confiance

Vérifié par Feefo

4 months ago

Great value

Always value for money. Speedy delivery.Products always arrive in good condition

0

MA

Marcia

Vérifié par Feefo

GBR

4 months ago

Ce que Marcia a dit à propos de The Works:

Quick Service but…

Very good, fast delivery but I am disappointed that my local Basingstoke store had the item in just once, never to be seen again! This means I had to pay postage of £3 for a £3 item!!! Works, you...

Lire plus

0

VW

Vicki Wood

Vérifié par Feefo

4 months ago

Ce que Vicki Wood a dit à propos de The Works:

Items weren't received

Donna Smith

The Works

4 months ago

Good afternoon, Thank you for your feedback. I'm very sorry to hear that your order was lost in transit. We are working closely with our couriers to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate. Our records show a customer service adviser has been in touch and has issued a refund. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards The Works.

0

Client de confiance

Vérifié par Feefo

4 months ago

Lost package… No communication

The thing is I didn’t receive any service… I ordered my package on the 13th march , i heard nothing for two weeks. I posted an enquiry on the website on the 25th of march and got told it would arrive...

Lire plus

Donna Smith

The Works

4 months ago

Good afternoon, Thank you for your feedback. I'm very sorry to hear that your order was lost in transit. We are working closely with our couriers to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate. Our records show a customer service adviser has been in touch and has issued a refund. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards, The Works.

0

Client de confiance

Vérifié par Feefo

4 months ago

Great Service

Quick delivery, no problems with purchasing, can’t asked for more.

0

JD

Josh Dear

Vérifié par Feefo

4 months ago

Ce que Josh Dear a dit à propos de The Works:

Brilliant standout display shop !

The works is sooooo brilliant in artwork and service. Very good staff as well as helpful. Very neatly displayed shop.

0

JT

Jennifer Taylor

Vérifié par Feefo

ARE

4 months ago

Ce que Jennifer Taylor a dit à propos de The Works:

Great prices and service

Service was excellent. It's such a shame that they didn't deliver any more as I will no longer have access to ordering items

0

Client de confiance

Vérifié par Feefo

4 months ago

Online shop

Good customer service Ordered online Product came before the date ordered Price was reasonable Will recommend this shop

0

Client de confiance

Vérifié par Feefo

4 months ago

Value for money

Quick service, well packaged, value for money.

0

Client de confiance

Vérifié par Feefo

4 months ago

Exvelkent service

Quick delivery and the ordering process was great i tend to order online from works has you get better choice and offers

0

The Works Commentaires

Comment les avis de Feefo sont-ils recueillis ?

Qui peut laisser un avis sur Feefo ?

Comment vérifions-nous les avis ?

Comment traitons-nous les faux avis ?