Comment les avis de Feefo sont-ils recueillis ?

Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.

Qui peut laisser un avis sur Feefo ?

Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.

Comment vérifions-nous les avis ?

Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.

Comment traitons-nous les faux avis ?

Feefo empêche les gens de laisser de faux avis, car nous n’invitons que les acheteurs vérifiés à donner leur avis.

The Works Commentaires

http://www.theworks.co.uk

BON

Inspiring and empowering customers to read, learn, create and play

Service

3.2

556

100

105

448

1,284

avis au cours de l’année écoulée

Afficher tous les 269,282 commentaires

Client de confiance

Vérifié par Feefo

12 years ago

The books that I ordered came very quickly. My Grandson will be delighted.

Client de confiance

Vérifié par Feefo

12 years ago

good value for money quick delivery will order again

Client de confiance

Vérifié par Feefo

12 years ago

Excellent service

Client de confiance

Vérifié par Feefo

12 years ago

order arrived promptly

Client de confiance

Vérifié par Feefo

12 years ago

Great book. Nice price. Would be better if there was some communication when the order…

Great book. Nice price. Would be better if there was some communication when the order is shipped. I had to keep checking the status of the order and one fine day it said Order completed. Perhaps the...

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Client de confiance

12 years ago

It is interesting to see that the company have not replied or commented even on negative reviews on this site. Does this mean the positive reviews are used for marketing and they really don't care about negative ones? Interesting. Always found staff at their stores are really helpful but not a lot to say about their online presence.

Client de confiance

Vérifié par Feefo

12 years ago

No problems with website navigation or ordering process. Prompt delivery

Client de confiance

Vérifié par Feefo

12 years ago

I was a bit annoyed with the way my books were delivered. I ordered 13 books…

I was a bit annoyed with the way my books were delivered. I ordered 13 books and to begin with they were being delivered one at a time. It's a waste of packaging and postage. I would of been quite...

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Client de confiance

Vérifié par Feefo

12 years ago

I am very very pleased with the service provided by 'The Works'. It has been a…

I am very very pleased with the service provided by 'The Works'. It has been a first rate service in the provision of an excellent quality product. Well done 'The Works'. Eamon Dallett

Client de confiance

Vérifié par Feefo

12 years ago

Ordered 11 books, they came in about 6 separate envelopes at different times. One of…

Ordered 11 books, they came in about 6 separate envelopes at different times. One of them didn't have postage on so I had to pay £3.60 for that, but I sent an email to The Works and they refunded it...

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Client de confiance

Vérifié par Feefo

12 years ago

Excellent service, very good prices and item well packed.

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